Staffs are not helpful, not so considerate and not eager to answer questions. The performance of some staffs try to work at the minimum level. Room is quiet, but small, not so comfortable and not so well-facilitated e.g. the bath and shower gel are very limited. Location is good.
Probably the most basic/ smallest room we’ve stayed in for years! If you’re looking for a budget hotel, good location. But bed was to small and uncomfortable. Don’t think I’d stay again
Nicholas
Nicholas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Excellent location and very friendly
Excellent
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Faisal
Faisal (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Samantha
Samantha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Characterful and convenient
Characterful old hotel, warm welcome, very affordable
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Milan
Milan (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月9日
Much better hotels available in the area.
Very dated room, rotten mouldy window frames, very damp. No soap or toiletries in the room as described.Towels smelt very greasy. Charged an extra £6 to park a car in the hotel car park??? No breakfast buffet available. The hotel is in need of much needed investment, it is falling apart around them? Much better hotels available around the location.
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月7日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月5日
Good stay
Sidnei
Sidnei (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月22日
Terribly rubbish hotel ; shame for Lake district
Absolutely Terrible Experience – Avoid at All Costs!
I wish I could give this place zero stars. From the moment I walked in, it was a disaster. The staff was rude and dismissive.
They have me a piece of paper where it explains that there is parking charge but they did not bother to mention there is any service request required for getting a basic clean of the room.
They acted like it was my fault when I reported The room was NOT serviced. They shown me a nearly hidden notice that they wouldn't service the room unless requested, which is already frustrating, but what’s worse is that even after requesting it, they didn’t bother to change the bedsheets, towels, or duvet covers so they only put them upside down. I had to sleep on dirty sheets, and it was absolutely disgusting. Also the bathtub was so narrow that it became uncomfortable or unsafe to use, and if the handrail obstructed its usability, wondering if this design allows both regulations and comfort. Handrail is must thing but that should allow a person a medium build person to use the bath.
To make matters worse, the mattress was horrible – it was so old and poky that I could feel the springs digging into my back all night. It was impossible to get a decent night's sleep. The whole experience felt like the staff just didn’t care about their guests’ comfort or basic hygiene
This was by far the worst hotel experience of my life. Do yourself a favor and stay literally anywhere else!
ABM Hamidur
ABM Hamidur (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月22日
Great midweek break
Ian
Ian (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
Tired room, but friendly staff, limited paid park
Really friendly staff from the enquiry call, but little else stood out except the price. En-suite room for the cost of a hostel bed, so can't complain.
Room was exceptionally dated and rundown, looked like years of mould and rust had been painted over and badly so. The door meant everyone walking past speaking at a normal tone sounded like they were standing over your bed, not great when opposite the laundry cupboard!
If i'd paid more, i would of complained about the room.
It also wasn't obvious that you had to pay extra for parking, with an odd system of quoting your reg number when you arrived and paying at a machine on departure, which meant a gaggle of folk waiting around the front door.