Staffs are not helpful, not so considerate and not eager to answer questions. The performance of some staffs try to work at the minimum level. Room is quiet, but small, not so comfortable and not so well-facilitated e.g. the bath and shower gel are very limited. Location is good.
We were in room 34. It was a spacious room which was clean and comfortable; some creaky floors though.
Evening meal and breakfast both good and staff helpful.
Grazia
Grazia (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Excellent Lakes Stay
We booked a superior room which was excellent and had views of the lake. We were a ljttle apprehensive when booking after reading some reviews but we absolutely did nit need to worry. Excellent hotel and really good value for money. Tip pay the extra £10 per couple for breakfast as is very good for the money. We would definitely stay again. Well done.
Jayme
Jayme (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 18 日
paul
paul (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 14 日
Had a lovely stay
Had a lovely stay here, staff were polite, room was clean and bed was comfy. The location was great. We stayed for 3 nights but the room was not cleaned once. It was not a problem for us as we kept it clean but other people might not feel the same.
Lisa
Lisa (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 22 日
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 22 日
Couldn’t wait to leave- disappointing.
Stays for 2 nights at this very poorly managed hotel. The room requested was lake view. Well it had some little stream of water view when u stand and look over the window.
Let alone room service there was not even a provision of a simple jug of water for guest on arrival, forget about mineral water. Which is very basic necessity since people could be travelling from far. And may need to have medicines or even otherwise.
The windows need upgrade to at least double glaze on this road side building with very heavy traffic even at night.
The carpet was dirty with stains on it, one very visible just by the window itself.
The pillows were absolutely flat with no cotton that caused us sore back and neck.
There were cockroaches in the bathroom. The shower head was leaking. The handle rail had rust on it.
No one came to tidy up the bed for 2nd day. And we found the room as it was left when returned to retire back to another sleepless night.
The night manager/caretaker was a European rude guy who I requested as a disable driver, yet didn’t allow us to park outside an empty area, over- looking his reception area, which doesn’t block any other vehicle, only to find out it was absolutely okay for another driver to park their car in the same spot, with no badge displayed. This can be checked and verified if there are any cctv monitoring.
The lift needs upgrade as its not doable friendly and cannot fit a wheelchair and assistant with a disable person
Babita
Babita (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Ste
Ste (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 19 日
Stephen
Clean old fashioned hotel . Good location. Downside pay to park £6 per day. Creaky floorboards. Upgrading of the hotel is ongoing . Decent breakfast
Stephen
Stephen (5 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 3 日
Avoid at all costs - hotel in disrepair
The hotel is in very poor condition and dated
The hinge to our door was loose and the door was wobbly, there were parts of the floor which were sunken and the gap for the toilet was tiny - we were visiting the toilets downstairs as we found the toilet inaccessible!
The room was also dirty in places
Very disappointed and ruined our weekend away in the Lakes.
Karranveer
Karranveer (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Nicola
Nicola (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 26 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 26 日
Lewis
Lewis (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 22 日
A good place to rest your head.
Place is good for a place to rest your head. Basic but in a good way and the staff are friendly. Not gonna blow your mind but it doesn't need too.