2/10 欠佳
2024年11月13日
Impolite staff with no service mind what so ever!!
Worst service we have ever experienced.
Pre-booked a room for four persons, when we arrived the staff told us that the room only was for two persons. When we try to tell the staff that, the owner arrived. She refused to speak to us, even look at us.
The staff was not helpful at all, although we hade made a correct reservation. Since we have made the reservation same day, we had not made the reservation with refund possible.
At last we had to rebooked so we at least got two separate hotel-rooms next to each other. (No connection-room, although there was one available).
The rooms were dirty and smelled bad.
We can’t recommend this place at all.
Jesper
Jesper (2 晚家庭旅程)
Hotels.com 真實旅客評價
