2/10 欠佳
2025 年 8 月 28 日
I was booked a Junior Suite per picture at booking, I paid for a Junior Suite and at arrival. Wasn’t given a Junior suite I was given a regular suite very small & ugly not a Junior suite.
When my family called to have them switch me to the room that was paid for person in reception hang up phone 6 times. Terrible customer service. They never offered me the switch to the room we paid for, never was offered a refund either
真實旅客
2 晚行程
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