I emailed the hotel in advance of our visit requesting an early check in and the response was that they would do their best but couldn’t guarantee it and if I wanted to be guaranteed I should book the previous night stay, I chose not to do this. On arrival at the hotel they had no record of my request and said check in was in the afternoon but I could pay $100 for early check in, which I reluctantly did. I think it’s disgraceful that the room is ready and vacant and I was charged $100 for early access. This charge was not made clear in my communications with the hotel in advance of our stay.
Noel
3 晚行程
10/10
Jeon
2 晚行程
10/10
Classy venue, welcomed warmly by Chelsea and we had a great stay.
Joshua
1 晚家庭旅程
10/10
Angela
2 晚行程
10/10
Joerg
4 晚行程
10/10
One day of my best experiences in Hotels! The staff is amazing.
Obed
7 晚家庭旅程
10/10
Everything was wonderful. Luke's Kitchen is an excellent restaurant. The bar next to reception is very very good. And the pool on the 7th floor is fabulous. Perfect for couples.
Philip
3 晚行程
10/10
Andrea
6 晚行程
10/10
s
3 晚行程
10/10
Harry
4 晚行程
10/10
Jesper
6 晚商務旅程
10/10
Stephen
2 晚行程
2/10
Phillip
3 晚行程
10/10
The hotel was very clean and had a wonderful scent throughout. The staff were amazing and extremely helpful.
Sarah
12 晚家庭旅程
10/10
Great hotel, great location, clean, friendly.
Gets the nod from me
One minor thing, very small area to hang your clothing especially when staying for an extended period.