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The Donna Portals

5.0 star property
Luxury beachfront hotel with spa, near Puerto Portals Marina

Choose dates to view prices

Photo gallery for The Donna Portals

Junior Suite, Balcony, Sea View (Panorama) | View from room
Junior Suite, Balcony, Sea View (Panorama) | Minibar, in-room safe, individually furnished, desk
Exterior
Penthouse Suite Sea View | View from room
Front of property
Surrounded by the Mediterranean Sea, The Donna Portals offers a luxurious getaway with an adjacent golf course and seasonal outdoor pool. Indulge in a rejuvenating massage at the onsite spa or enjoy yoga classes and fitness training at the 24-hour gym.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Electric vehicle charging point
  • Pet friendly
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden
$380 nightly
The total price is $428
Oct 5 - Oct 6
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9

View all photos for Junior Double Room, Balcony, Beach View

Junior Double Room, Balcony, Beach View | Minibar, in-room safe, individually furnished, desk

Junior Double Room, Balcony, Beach View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 280 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite Sea View

View from room

Penthouse Suite Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 398 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Naughty Suite

Naughty Suite | Minibar, in-room safe, individually furnished, desk

Naughty Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Games Suite

Games Suite | Minibar, in-room safe, individually furnished, desk

Games Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 527 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View (Stargazer)

Suite, Sea View (Stargazer) | Minibar, in-room safe, individually furnished, desk

Suite, Sea View (Stargazer)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 463 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, Balcony (by Marcel Wanders)

Minibar, in-room safe, individually furnished, desk

Executive Double Room, Balcony (by Marcel Wanders)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Spa Suite | View from room

Spa Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (by Marcel Wanders)

Double Room (by Marcel Wanders) | Bathroom | Rainfall showerhead, eco-friendly toiletries, hair dryer, bathrobes

Double Room (by Marcel Wanders)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Level Room

Beach Level Room | View from room

Beach Level Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Partial Sea View

Junior Suite, Balcony, Partial Sea View | View from room

Junior Suite, Balcony, Partial Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 280 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Sea View (Panorama)

Junior Suite, Balcony, Sea View (Panorama) | Minibar, in-room safe, individually furnished, desk

Junior Suite, Balcony, Sea View (Panorama)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 280 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Level Room

Minibar, in-room safe, individually furnished, desk

Beach Level Room

  • Sleeps 2

View all photos for Junior Suite Panorama SV

Minibar, in-room safe, individually furnished, desk

Junior Suite Panorama SV

  • Sleeps 2

Marcel Wander Room

  • Sleeps 2

View all photos for Junior Suite With Sea View

Minibar, in-room safe, individually furnished, desk

Junior Suite With Sea View

  • Sleeps 2

View all photos for Marcel Wanders Executive

Minibar, in-room safe, individually furnished, desk

Marcel Wanders Executive

  • Sleeps 2

Naughty Suite

  • Sleeps 2

View all photos for Junior Suite With Side Sea View

Minibar, in-room safe, individually furnished, desk

Junior Suite With Side Sea View

  • Sleeps 2

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About the neighborhood

Map
Calle Falconer 19, Calvia, 7181

What's nearby

  • Puerto Portals Marina - 10 min walk - 0.8 km
  • Palma Nova Beach - 4 min drive - 5.3 km
  • Cala Mayor Beach - 4 min drive - 5.9 km
  • Port of Palma de Mallorca - 7 min drive - 8.0 km
  • Cathedral of Santa Maria of Palma - 11 min drive - 10.8 km

Getting around

  • Palma de Mallorca Airport (PMI) - 25 min drive
  • Marratxi Pont d Inca Station - 13 min drive
  • Marratxi Poligon Station - 15 min drive
  • Marratxi Station - 16 min drive
  • Area shuttle

Restaurants

  • ‪Cappuccino - ‬15 min walk
  • ‪Tutti Sensi - ‬17 min walk
  • ‪Tahini Sushi - ‬14 min walk
  • ‪Ritzi - ‬15 min walk
  • ‪Lobster Club - ‬19 min walk

About this property

The Donna Portals

The Donna Portals puts you within a 10-minute drive of Puerto Portals Marina and Port of Palma de Mallorca. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 64 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests will receive key retrieval information
    • This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Covered onsite valet parking (EUR 35 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Free offsite parking within 164 ft
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Lifeguard on site
  • Paddleboard on site

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Private winery tours
  • Paddleboard on site
  • Bicycle tour information
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Winery tours nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Electric bike charging stations
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Paddleboard on site
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Art gallery on site
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Dock
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • 48-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Office
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

Astir - Onsite restaurant.
Wellness - Onsite bar. Open daily.
Champagne - Onsite Champagne bar. Open daily.
Selini - Onsite bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 38 for adults and EUR 18 for children

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 45 per pet, per night

Parking

  • Covered valet parking costs EUR 35 per night
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM
  • The seasonal pool is open from March to October

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a smoke detector on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel The Donna
The Donna Portals Hotel
The Donna Portals Calvia
Iberostar Grand Portals Nous
The Donna Portals Hotel Calvia
Iberostar Grand Portals Nous Adults Only

Frequently asked questions

Does The Donna Portals offer free cancellation for a full refund?

Yes, The Donna Portals does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Donna Portals?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.

Are pets allowed at The Donna Portals?

Yes, pets are welcome. There's a charge of EUR 45 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Donna Portals?

Yes. Valet parking costs EUR 35 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at The Donna Portals?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at The Donna Portals?

No, this hotel doesn't have a casino, but Mallorca Casino (6-min drive) is nearby.

What is there to do at The Donna Portals and nearby?

Have fun with activities like boat tours, fishing, and hiking, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. The Donna Portals also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near The Donna Portals?

Yes, there's an onsite restaurant, Astir.

Does The Donna Portals have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Donna Portals like?

The Donna Portals is located on the boardwalk/promenade in Portals Nous, a short 19-minute walk from Puerto Portals Marina.

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The Donna Portals Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing stay, very clean, quiet hotel. Staff were excellent.
Katie, 5-night trip

10/10 Exceptional

Lovely property and staff was amazing
Vishali, 6-night trip

10/10 Exceptional

Service was unmatched, wish we could stay longer!
Yarden, 1-night trip

10/10 Exceptional

Great location
Mohammad, 3-night trip

10/10 Exceptional

Fantastic hotel, facilities and location. Junior suite was an excellent size.
Kate, 3-night trip

10/10 Exceptional

An exceptional hotel.. All of the staff are fantastic especially Rosa on Front Desk and Amy in the restaurant also Daniel and Francisco, everyone was welcoming and helpful. I was initially staying for 1 day but 5 days later am still here. Thank you
Joshua, 1-night trip

10/10 Exceptional

It was the location ever.
Steven, 2-night trip

10/10 Exceptional

Great property but lifts are slow and a little old. Spa is great!
Hayley, 3-night trip

10/10 Exceptional

Best stay

Amazing stay from start to finish! I highly recommend this property:)
Alexandra, 3-night trip

10/10 Exceptional

Amazing hotel *****
Julie, 3-night trip

10/10 Exceptional

Excellent staff!
Vasili, 4-night trip

10/10 Exceptional

It was our best ever hotel experience , the staff was so nice and the service was 6 stars service (kindness, super clean rooms and amenities). The room was amazing, and the breakfast as well, the beach is perfect for families with easy access, beautiful sand and crystal clear water. We will definitely come back for another vacation!
tom, 3-night trip

10/10 Exceptional

This was a perfect hotel. Nice staff, calm sorroundings and a restaurant which served excellent dinner. Breakfast incl. simply outstanding. This is a place I’ll visit soon again. It had everything you could wish for. Thank you for a lovely stay❤️
ANDERS PEIN, 4-night trip

10/10 Exceptional

Our favorite Hotel on Mallorca, stunning view from the restaurant to the beach. Calm and relaxing area. Always recommend Bendinat!
Björn, 4-night trip

10/10 Exceptional

Staff couldn’t do enough and hotel beautiful and so unique! Loved it will def go again 😊
helen, 3-night trip

10/10 Exceptional

Fantastic front desk staff. Great quality breakfast
Antonio Vazquez, 4-night trip

10/10 Exceptional

Amazing

Myself and my partner had the most fantastic stay here and could not fault the hotel in anyway. Staff were amazing but Hamdi, Eddie and Quan were outstanding and went above and beyond for us the entire trip. Room was beautiful and clean, food was lovely and shuttle service was fantastic. Will be returning next year!
Matthew, 5-night trip

10/10 Exceptional

Exceptional property

We were blown away by our experience at The Donna Portals. The property, service and accommodations were five star. The views are breathtaking and the beach just steps from the property exceeded our expectations. We cannot wait to come back here!!
3-night trip

10/10 Exceptional

Staff is really friendly. Truly unique location.
Harry, 3-night trip

10/10 Exceptional

FAB FAB FAB

Loved this hotel, staff were amazing.
Z, 4-night trip

10/10 Exceptional

Mini break in August..

Amazing hotel. Very happy with everything, especially the food which was exceptional !
John, 3-night trip

10/10 Exceptional

Fantastic experience in the Penthouse for my wife’s 50th birthday. Wonderful time and I look forward to coming back !
Christopher, 3-night trip

2/10 Poor

Ants in bedroom and bed After being reported and room "cleaned" ants still present. Outside power washed and water entered room. Lack of handrails at outside steps for anyone needing that assistance.
alan, 3-night trip

10/10 Exceptional

Really enjoyed our stay. It was short but we loved the facilities and the staff was very welcoming all around. Didn't expect the island to be so hot and humid so we really enjoyed the pool and also had a swim at the end of the day at the beach in front of the hotel. We had breakfast at the downstairs restaurant and it was varied and plentiful. Tasty bakery and bread, fresh products and the restaurant has two different vibes, outside and inside so you can have different settings depending on your mood. The room was very clean and the minimal decor was inspiring and cluttered free. We didn't have time to get the free paddle board or the yoga class but we did a visit to the spa before leaving and really enjoyed the Donna Signature treatment and the friendliness of the staff. Well worth it. We will come back hopefully soon for a longer visit!
Leonardo, 1-night trip

10/10 Exceptional

Best experience ever

Pepi at the front desk and Joan at the pool made the impossible to accommodate us. No words to say how comfortable we all felt after our flight got cancelled and were able to find a room in that amazing hotel. Being a mallorquina living in nyc for 23 years is difficult when it comes to rate but rest assure that if you are an American and you have doubts to choose this hotel, please take it for the best of your experience in Mallorca. I’d like also to name that young man Hamdi, who would offer us a ride wherever every time we crossed paths with him, we didn’t take it because I still feel local and wanted my daughters to explore, but I have the feeling that he would get out of his way to make you feel comfortable. A 6⭐️ for this hotel gem 💎
Francisca, 3-night trip

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