我可否免費取消Flowers 公寓的預訂，並獲發全額退款？

可以。Flowers 公寓在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

Flowers 公寓是否允許寵物入住？

是的，寵物可免費入住，總共只限 1 隻，每隻寵物的重量上限為 12 公斤。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

Flowers 公寓是否設有店內泊車位？

很抱歉，此住宿不設泊車位，惟附近有免費停車場。

Flowers 公寓是否有提供機場接駁車服務？

是的，來回機場接駁車由 06:00 至 05:30 按要求提供。費用為每輛車 EUR55.00。

Flowers 公寓的登記入住及退房時間為何？

登記入住開始時間：12:00；登記入住結束時間：16:00。退房時間為 11:00。

Flowers 公寓附近區域有何特色？

Flowers 公寓位於羅馬市中心，短短 5 分鐘步程可到Arenula-Cairoli電車站，5 分鐘步程即達納沃納廣場。

羅馬Flowers 公寓優惠

4/10 一般

2022 年 6 月 29 日

Good Location

Location was good. Check in was all done by Whatsapp. Fridge didn't work and they were unable to provide a solution whilst we were staying there. Bed was like sleeping on a rock. Garbage stench near building entry was disgusting.

David (3 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2021 年 7 月 27 日

Very big disappointment

We arrived at check in hours, but no one was there. There is no way to call the host. I asked for help from some bar in the area who were able to help us to call him. The guy (Shon) was very very unwelcome And didn’t help us and didn’t answer our questions. The place really doesn’t look like in the picture. Very very big disappointment.

Ariel (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2021 年 6 月 13 日

Ottima scelta

Ottima scelta, siamo rimasti molto soddisfatti principalmente per l ubicazione comodissima e per la stanza pur molto piccola ma essenziale e in discrete condizioni. Nota negativa il phon che non funzionava

Daniela (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2020 年 10 月 21 日

Falta de servicio de limpieza

Durante mi estancia de 3 noches y 4 días ningún día vinieron ha hacer la habitación, no cambiaron las sabanas, no hicieron la cama, ni cambiaron las toallas.

3 晚行程

Hotels.com 真實旅客評價

10/10 完美

2020 年 7 月 10 日

Therese (2 晚友伴旅程)

Hotels.com 真實旅客評價

6/10 不錯

2020 年 7 月 6 日

nice but quirks

Ok, so the good points, well located, host was accessible by text/phone very easily, room was clean and decent in terms of size. Neutral points were never meeting the host as this is really an Airbnb more than hotel, you have to have internet in Italy to access the building, apartment, room, confusing to begin with but then works well. Air conditioning worked well, was really hot when we were there. Quiet place. Not so great aspects, no change of sheets or towels or cleaning during our 4 day stay, if you have trouble with stairs then know you have a flight to get to the elevator, there is a chair for the first flight if you need though. We enjoyed the stay but were expecting more of a hotel than Airbnb type room with no kitchen.

Mark (4 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2016 年 11 月 22 日

Bait and switch / hear upstairs neighbors / harras

This wasn't one of worst stays in my life Not only can you hear everything going on above you (non hotel apartments) I listened to two families fight starting at 6 am I turned tv on at 10 pm to watch and got a stomp on the floor But the hotel also tried to move me to a different room in a different location Then harassed me via text for two days after (142 text) Bc I complained to hotels.com Had to have hotels.com stop them from texting me

Hotels.com 真實旅客評價

2/10 欠佳

2016 年 10 月 15 日

DO NOT STAY HERE!!! SEWAGE IN THE HALLWAY!!!

DO NOT STAY HERE!!!!! GuestLovers Hotel does not exist. The name is Biscone B&B. When you arrive, there is a wall with numbers and you have to guess that GuestLovers is Biscone in order to even get a person to answer. When we went in, they said our room was "100 meters" away, and made us walk about 500 meters to the room. When the manager opened the door to a hallway leading up to the room there was sewage oozing out of a garbage can onto the walkway. Hallway reeked of dead rats. We told her the situation was unacceptable and denied the room. Then they charged us for 5 nights. Hotels.com needs to delete "GuestLovers", which doesn't exist in the4 first place, and delete Biscone B&B, which considers sewage covered entry ways to be acceptable accommodations.

Hotels.com 真實旅客評價

10/10 完美

2016 年 10 月 3 日

Hotels.com 真實旅客評價

2/10 欠佳

2016 年 10 月 3 日

The name of this "hotel" should be Guest Haters

NEVER STAY HERE. This is the worst experience I have ever had in a hotel. First of all, this is a Bed Breakfast and not a hotel, they don't have a reception or anyone to help during odd hours. We booked this hotel because it was so close to Campo di Fiori on Piazza Biscione, but it turned out that they put us on another property that it wasn't so close to the Piazza but we were tired and the room was okay so we decided to stay. The internet never worked and there was a sewer smell coming from the bathroom so we had to keep the door closed at night. On our 2nd night the toilette clogged and there was water coming out of the toilette and invading the room at 3AM in the morning, we called the number and they told us to wait until next morning. They only came at 9AM and we couldn't use the bathroom because there was still water coming out of the toilette and shower.We had an appointment at 11 AM at the Vatican and the owner REFUSED to give us another room, saying that he was calling the plumber to see if we were responsible for the clogging or not and only after that he would provide us a different room. NEVER STAY HERE.

Hotels.com 真實旅客評價

8/10 很好

2016 年 9 月 29 日

The area is very good with plenty of restaurants and places for a drink. Easy to walk to most major attractions.

Hotels.com 真實旅客評價

8/10 很好

2016 年 9 月 29 日

Great location, but quite difficult to find hotel even in a small square as no street number given. We needed to phone for directions to both find and enter the building. Room and service met our expectations.

Hotels.com 真實旅客評價

4/10 一般

2016 年 9 月 15 日

You get what you pay for (if that)

The girl Nadia did her best to help with issues we had during our stay, however- she was the only one available for us and she worked traditional hours and was not there for us all the time(past 5pm). Our bathroom had a leak which did not really bother me but want to mention it. Our big issue was the dis functioning WIFI, which being travelers from the states, we needed greatly when we found ourselves back at the room, we were without for atleast half our stay. Good thing I was traveling with my girlfriend because the shower was IN the room. There was 2 espresso pods provided for our 3 night stay. The only method of communication to the hotel tenant was via email (we had no wifi) Our last email to Nadia was ignored when I asked to speak with a manager about our dis satisfaction and the rate we paid. We sacrificed quite a bit for location in hindsight. This 'b&b' of which did not provide breakfast, had a air bnb feel and I did not like it at all.

Expedia 真實旅客評價

4/10 一般

2016 年 9 月 12 日

観光地に近いがオススメはしません

色々と改善点が多いホテルだと思います。まず私たちがローマに着くのは深夜0時過ぎのため、レイトチェックインのメールをHPより送ったのですが、いっこうに返事は来ず（たぶんHPからのメールがつながらない）、返事が来たのは当日の夕方17時でした。エクスペディアで表示されている住所にから3ブロック離れたspecchi通りに実際の部屋はあり、初めてのローマなのと深夜だったので、かなり不安になりました。無事ホテルについたものの、部屋自体は白で統一され悪くはないのですが、天井から何か黒い砂のようなものが時折降ってくること、トイレは紙を流してはいけない、シャワーの水はけが悪く少し待たないと、どんどん水が溜まってくること、浴室は下水のような悪臭がすることがかなりストレスでした。最も嫌だったのは３日滞在したのですが、掃除はしてくれたものの、タオルを交換してくれなかったことです。ホテルのサービスは私たちが払った金額には見合わないものでした。

Expedia 真實旅客評價

6/10 不錯

2016 年 8 月 30 日

Great location in Campo Di' Fiori

Room was essentially an apartment. Great location, authentic feel, and a modern well-appointed room. Staff was difficult to get in touch with.

Hotels.com 真實旅客評價

8/10 很好

2016 年 7 月 23 日

Fantastisk beliggende lejlighed men intet hotel

Fin lejlighed beliggende ved Campo di Fiori. Der var ingen rengøring under vores fire nætters ophold. Der var ikke mineralvand som oplyst i bekræftelsen.

Hotels.com 真實旅客評價

8/10 很好

2016 年 5 月 4 日

Hotels.com 真實旅客評價

6/10 不錯

2016 年 3 月 29 日

看板なし

空港からタクシーに乗り、控えていた住所へ行ったところ、ホテルの看板がなかったため、どこでチェックインできるのかわからなかった。予約時にもチェックイン場所の説明はなかった。存在しないホテルの予約をしたのかと、一瞬だまされたと思った。近くのホテルのフロントにお願いして電話をかけたところ、一般のアパートのようなホテルとわからないようなところにフロントがあった。部屋はそこから徒歩で数分のところにあったが、2階の部屋までエレベータがなく、スーツケースを持って階段を上がらなければならなかった。部屋の鍵はなく、ナンバーロックによるものだった。部屋は清潔で、設備も問題なかった。ローマではよくあるタイプのホテルなのかもしれないが、チェックインと部屋に着くまでのことを考えると、初めて行く観光で宿泊するホテルとしては、お勧めしない。

Expedia 真實旅客評價

Flowers 公寓

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常見問題

我可否免費取消Flowers 公寓的預訂，並獲發全額退款？

Flowers 公寓是否允許寵物入住？

Flowers 公寓是否設有店內泊車位？

Flowers 公寓是否有提供機場接駁車服務？

Flowers 公寓的登記入住及退房時間為何？

Flowers 公寓附近區域有何特色？

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Flowers 公寓的評價