The staff and the room were great. However the problems we had were with the other guests and non guests . One family on our floor had lots of kids . They let them RUN around the halls screaming and getting glitter everywhere for hours. Finally a little after midnight I followed the trail of glitter to their room and asked them to please quit yelling and running.. after some attitude the mom made them quite down . I saw them again the next morning and all the kids were still coated in glitter leaving trails in the elevators and lobby . The other problem was that the rooftop bar has changed hours ( and names) and the information in our email from the hotel was incorrect.. also when we did go up there for a drink around 9 they told us they were full and there were no tables for two and we could order at the bar and seat ourself along the wall.ok that's fine...However it took a while to get the bartenders to help us and once we finally got our drinks there was no where to sit with them. Then later we saw most of the people that had been taking up most of the space and tables at the bar leaving the hotel for the night. They weren't even guests of the hotel. You should have space for your guests not the public.
Kerri
Kerri (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 14 日
Christopher
Christopher (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
Lisa
Lisa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Walter
Walter (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Clean and spacious rooms with amazing water pressure and hot water! Easy to check-in and parking is a breeze
Matthew
Matthew (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 17 日
Some maintenance needs done
Our room didn’t have hot water, and the remote for the tv wouldn’t work so we couldn’t turn it on. We asked for someone to come take a look, but no one ever did. I did talk to a manager at check out and they refunded 50%. So all in all, I wish everything worked, but half price was nice too.
Nicholas
Nicholas (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 13 日
There was no hot water and the toilet didn't work all that great. It took a while for someone to come to the front desk to check me in, and no one was at the front desk when I was leaving.
The rooftop restaurant was closed, which was the main reason I wanted to stay.
JAWNSHEL
JAWNSHEL (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 12 日
Dawn
Dawn (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
Nice
The room was great size but the phone had been taken off its stand so it just hung, and we had to get our own towels, like they cleaned but disnt finish setting up...but still a comfortable stay.
Juan
Juan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Richmond stay
Perfect location for the event we were there to attend; interesting elevator system that took a few minutes to understand; the power of AI?
Patricia
Patricia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Jenn
Jenn (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 18 日
The tv didn’t work and the water in the room was scolding hot. Wouldn’t stay again.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 17 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Afifa
Afifa (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 27 日
.
Ana
Ana (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 22 日
Convenient to the Allianz Amphitheater. Tight city quarters at entrance. Parking ok.
Room was good. Clean, comfortably bed. Worth a stay and a shower after a hot sweaty concert!
Lee
Lee (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 21 日
The rooms are large and comfortable. Breakfast was good!
Karrie
Karrie (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 21 日
Short stay, but great service
I reserved two queen beds but was given a king. It worked out fine, though.
Lori
Lori (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Room very nice, beds are a little firmer than I like but fine. Amenities are good, roof top bar is nice but wish they had a little more drink options