As usual for Homewood Suites this is top of the line for moderate priced hotels and the best place to stay for an event at the Saenger. Easy walking distance. Their posted valet parking rate was $48 and this with a tip included is better than the private lot across the street, although that one is convenient if you like quick access to your vehicle. Staff were very nice and helpful.
Dan
Dan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
María dolores
María dolores (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 17 日
Wendy
Wendy (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 15 日
Emmar
Emmar (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Wonderful place to stay
Amazing stay, they were quick to respond whenever we needed anything and they cleaned the room daily and the front desk staff was wonderful as well and answered all of our questions we had at any time. Even helped setup the transportation back to the airport
Debra
Debra (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 13 日
CRAZY LOUD, SEEDY STREET AND AWFUL SERVICE. From the beginning this stay was a disaster. Rude staff, incredibly unhelpful, several unexpected chargers (chose the hotel bc parking was included and they charged us anyway $50 a night with tax!) Room was next to elevator and also facing street so it was impossible to sleep. When I asked to be moved due to sirens and noisy street rebelled I was told (“not at the price you paid” which was $400/night not including parking!) in the most condescending manner possible. I asked if I could discuss moving with a manager and was told she was the only one on site. Not a diet soda option in the snack shop so my partner asked if there might be one in back stock. Reply “Nope” without looking up. Breakfast was barely edible (except the yogurt) and staff just stood around not helping or refilling. Sunglasses missing from vehicle when valet returned car. During checkout asked for an itemized bill reply “It’s already closed out”
These people hate their jobs. Ironic since NOLA survives on tourism. One positive - church next door has an amazing gospel service.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 11 日
Cole
Cole (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 10 日
No arreglaron la habitación
ALBERTO
ALBERTO (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 10 日
Chris
Chris (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Chanda
Chanda (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 7 日
Vernon
Vernon (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Wonderful Customer Service
The hotel staff here are awesome!! The rooms are very clean and spacious! The parking is pricey, but we liked that our vehicle was secure and safe in the garage. Overall, you have to pay to park everywhere in this area. We felt like the location was good, close but not too close to the busyness. We would definitely stay here again.
Matthew
Matthew (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 5 日
Samantha
Samantha (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 5 日
Une honte
On réserve une suite avec chambre séparée de 65m2 sur le site et on obtient une chambre classique de 33m2 pour le même prix. Et la personne bien mal aimable de l’accueil vous répond que c’est normal, que la chambre est bien disponible mais que comme nous sommes passés par une plate-forme de réservation on a ce qu’ils choisissent de nous donner. Une honte. À éviter absolument. Piscine entre les climatiseurs des chambres.
Nicolas
Nicolas (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Tanya
Tanya (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 3 日
Too Many Issues
Upon arrival we found out there was not any FREE parking. There was valet parking at 56.00 a day. We utilized that the first night. There were to paid parking across the street. One was 75.00 per day and the other was 20.00 per weekday day and 30.00 per Weekend Day. We opted for the latter.
Well when we checked in, the room temp was 81 degrees. I was concerned about the air flow into the room. You could barely feel it. It took 6 hours to get the room down to a comfortable 72 degrees. Then 1 of the three windows did not have a roll down shade. Luckily it was behind the TV and it's dresser. Then you would get wet turning the shower on because of the shower door set up. Wife whom has short arms did not like that one bit. I have long arms and even for me it was a bit of a stretch literally to turn the shower on without getting wet with COLD water. And then the door to the Shower/Toilet was off plumb so it would not close quietly during the middle of the night resulting in waking the other spouse up on it's closure.
I give it 2 stars. the only things that kept it from getting 1 star was the "Regular Size" pillows and the complimentary Breakfast.
Oh and the Clerk at the Desk came in SICK with a bad sore throat.
Joseph
Joseph (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
The checkin and desk girls were very friendly as was the night security guy. They couldn’t do more to be of assistance. Fantastic team. Breakfast was also great !
Will return !
Oliver
Oliver (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 30 日
Afsheen
Afsheen (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Barbara
Barbara (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 28 日
Needs major updating and renovations.
We stayed here due to leaving on a cruise. The hotel needs some major updating. The blinds in our room were electric and broken, every single one was broken off the track. It was close to the action, but for the price it was not worth it. For being a “Hilton” brand hotel I was very disappointed!
Ann
Ann (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 23 日
Muito caro para o que oferece!!!
真實旅客
6 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Jamie
Jamie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 21 日
New Orleans vacation
Service very good, breakfast buffet good, hot water not so good., on second floor and had to wait for it to warm up. Waste a lot of water in the process. Glen the concierge was great.
chris
chris (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 20 日
Latoya
Latoya (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 17 日
Gave us the wrong room type and then had to wait for hours for one that would work. The breakfast was terrible. Kids couldn’t eat anything