我可否免費取消列治文-市區希爾頓欣庭酒店的預訂，並獲發全額退款？

可以。列治文-市區希爾頓欣庭酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

列治文-市區希爾頓欣庭酒店是否允許寵物入住？

是的，貓狗可入住，總共只限 2 隻。此住宿收取每間住宿每次入住 USD75的費用。輔助動物豁免收費。

列治文-市區希爾頓欣庭酒店是否設有店內泊車位？

是的。自助泊車費用為每日 USD25.00。延時泊車費用為每日 USD25.00。泊車位也許數量有限。住宿設有電動車充電站。

列治文-市區希爾頓欣庭酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：任何時間。退房時間為 11:00。延遲退房收取附加費 (因應供應情況而定)。住宿可提供特快退房服務，亦設零接觸登記入住與退房服務。

列治文-市區希爾頓欣庭酒店店內與附近有什麼好玩？

你可在健身室繼續每日運動的習慣。

列治文-市區希爾頓欣庭酒店的客房是否配備私人熱水浴缸？

是的，每間客房均配備浸缸。

列治文-市區希爾頓欣庭酒店的客房是否配備廚房或迷你廚房，讓旅客自理餐膳？

是的，每間客房均配備廚房，內有咖啡機、廚具及雪櫃。

列治文-市區希爾頓欣庭酒店附近區域有何特色？

列治文-市區希爾頓欣庭酒店位於列治文市中心，短短 3 分鐘步程可到百路街，9 分鐘步程即達大里奇蒙會議中心。

列治文列治文-市區希爾頓欣庭酒店優惠

Q: 列治文-市區希爾頓欣庭酒店店內與附近有什麼好玩？

你可在健身室繼續每日運動的習慣。

Q: 列治文-市區希爾頓欣庭酒店的客房是否配備私人熱水浴缸？

是的，每間客房均配備浸缸。

10/10 完美

2025 年 12 月 13 日

Location

Cora (1 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 11 月 29 日

tldr; room was filthy, gas alarm going off was ignored by the hotel, both Hilton and hotels.com unwilling to help. My partner and I were excited to find a hotel in Richmond that allowed pets. First, the front desk person told us our room was give to another customer. Another room was found for us and we were told to wait to make sure it was cleaned. The new room was filthy upon entering with piles of dirt, food, and finger nails in plain sight. I did a quick clean up as much as I could. The room also had so many nooks and crannies that small pets will get lost and stuck. The big kicker and why this review is being written is how unsafe this property is. While we were napping the gas detection system went off and notified us of gas in the room. We promptly took our pets and left. When the room was checked by the staff we were told that the alarm was a “wake up call alarm”. The alarm in question literally says “Gas Detection solutions”. The staff also said this happens all the time and repeated several times “there is no gas here.” Needless to say we chose not to die in the room and left the hotel. Hilton has been unresponsive to our concerns and request for a refund and Hotels.com has refused to help us in getting our money or at least a credit for the night we left. I think it’s incredibly irresponsible for Hotels.com to continue to recommend this hotel on their site and claim there’s nothing they can do to right this issue.

Alexander (2 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 11 月 13 日

Syncere (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 11 月 2 日

Everything was clean and nice. Loved all the space in the room. Breakfast had good variety. Staff friendly.

Sharon (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 10 日

Mike (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 1 日

I was there for 4 days and DID NOT receive housekeeping service of any kind. When I called the front desk to inquire, they mentioned that I had to request for service even though there is a sign in the room stating that housekeeping is preformed every other day.

Maria (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 26 日

Alex (1 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 24 日

Parking deck was challenging. Elevator situation was very difficult and overall friendliness of staff was poor and not accommodating still waiting on my security deposit refund and have not seen it. Going to have to make a call.

Lisa (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 9 日

Hotel is in a great location, however the room was extremely gross. Carpet was dirty, found hygiene products on the couch, shower had hair all over shower tiles, the shower head had orange stains and had very low water pressure. Ice machine was also out of order on my floor.

Andrew (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 27 日

Our stay at Homewood Suites in Richmond, VA, was just what we needed and more than we expected! The lobby was inviting, staff very professional and friendly, our suite just exceptional and the bed so comfortable I had a hard time getting up. Not to mention the breakfast! It was delicious! I would recommend this hotel to all my friends.

Lynne (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 18 日

Good

Franco (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 8 月 11 日

This is my second time here and I loved this place so much the first experience. First time was a suite which was amazing with one of my girlfriends. This time we stayed in a double queen bedroom which was super nice and spacious! One of my friends who owns a cleaning company started pointing out a few things. The carpets weren’t clean and had grit on our feet and caked dust in areas.. and I also found other people’s hair beneath our hand towels. A little minor but after dinner we stopped back in and our AC stopped working. Our telephone didn’t work so we couldn’t get ahold of anyone at the front desk. My girlfriends were able to get our room changed to a new room. The woman at the front desk that late night/early morning (2am) was super helpful, soo kind and understanding. Unfortunately after a late night out I find my girlfriends aren’t even sleeping on a mattress cover because they found a blood stain on their sheets which is horrible. Our shower tub was clogged and the bathroom door was hard to shut. Upon check out we had another super sweet woman working the front desk. All in all, it’s a beautiful setting with really friendly and kind staff working the front desk however maintenance and cleanliness is definitely something needed to be worked on.

Paula (1 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 11 日

Edmund (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 6 日

Gerald (1 晚行程)

Orbitz 真實旅客評價

10/10 完美

2025 年 8 月 4 日

Thank you

Melanya (3 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 22 日

Our shower was in pretty bad shape. We were in room 1014 and the shower head was loose. The water got extremely hot because the faucet mechanism that routes the water to the shower head was not functioning properly. It looked like someone pulled on it really hard. The shades on the lamps are very dusty. However, the staff is helpful and friendly.

Jackeline (2 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 18 日

This was one of the worst experiences I have ever had at a Hilton property. A/c not working, roaches, mold in showers. Carbon monoxide alarm going off in my room and them telling me they can’t put me in a diff room…terrible

Charles (4 晚家庭旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 7 月 13 日

Allison (1 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 7 月 9 日

Booooooooo

Our room was dirty. All the linens were soiled, including the linens in the bag in the closet. We asked for clean linen and also asked that the room be cleaned while we were gone. Neither one of those things happened. The bathroom door hits the toilet every time you open the door. So you can't be sitting on the toilet and your significant other walks in to get something from the sink because your legs will be destroyed by the door. Also there were so many switches on the wall and only half worked. Had a ceiling fan in the bedroom which was a plus, but had no way to control the speed because there was no remote or way to control the switch on the wall. And we stayed there for our wedding night.

Justin (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 1 日

It was super cute, clean, and comfortable! Staff was super helpful and kind. Convenient walking with short drives to other destinations depending on what you’re looking for. Loved that there was a rooftop bar to add to our amazing experience!

Paula (1 晚友伴旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 6 月 28 日

Michelle (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 6 月 23 日

The property is in a convenient location. Not much options for breakfast. Room was clean. Shower gel missing and had to call for towels.

Paul (1 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 22 日

Nice room. One key card didn't work, but used the app to unlock the door anyway.

Ann (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 6 月 19 日

I always stay at this hotel when visiting my son in Richmond. This last trip was to watch his college graduation at VCU with a Masters degree. It is close to VCU. The rooms are very comfortable and roomy. My only complaint this trip is that the bathroom sink did not drin properly. Other than that I will continue to stay here

patricia (2 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 6 月 14 日

For what it's costs I expected a good bit more. Rooms were okay, only one person working at check in which made for a wait, I slept on the pull out couch of our suite and it was probably the worst pull out ever! Skinny mattress and the coils were aggressive. The breakfast had very little to offer but there was some sort of scrambled "egg" product and hash browns but they were gone when I came down at 8:45. On site restaurant was good and drinks were good but they need a few items that are more basic. I appreciated the parking deck and felt safe knowing you had to have a key to get in. Overall, it was fine but not worth the price.

Angela (1 晚家庭旅程)

Expedia 真實旅客評價

列治文-市區希爾頓欣庭酒店

Homewood Suites by Hilton Richmond - Downtown

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