I chose to pay extra to upgrade for a bigger room and with breakfast. The room was big, however, not very grand and fancy. The bedroom was overall clean. The reception staff were friendly.
Location-wise, it is located in a valley, which is a bit difficult to find. It's a 10-15 min walk to the main tourist spots.
The breakfast is not a buffet, but choose from the menu. I chose fried noodles, which was one of the best noodles I tried during my 10 days trip in Vietnam.
真實旅客
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月26日
Tyrone Edward
Tyrone Edward (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年4月30日
The bed was good size, but it appeared that some springs on the bed were pushing up on my back.
Keith
Keith (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月2日
Great location, easy to walk around the city, nearby is a beautiful lake with nice walking area, great night market. The staff at the location is very knowledgeable about the local tours and are very helpful.
Samuel
Samuel (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年3月23日
Experience a one-hour blackout and noisy AC but staff quickly fixed the issues.
Loi
Loi (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年2月28日
Great staff, clean, within walking distance of everything you need or want!
This is the second time I've stayed at Urban Alley, and it was just as great as the first time. I really like that it's in a quiet but nice alley off a major road. It's easy walking distance to Hoan Kiem Lake as well as many great restaurants and cafes. The breakfast was super tasty and the staff very kind. Also maybe one of my favorite things about this hotel is the furniture in the room is all solid wood with wood flooring. It feels warm and inviting.
Sarah K
Sarah K (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020年2月13日
Very good place to stay at
Good location, in an calm part of old town. Close to many good eating places.
And very helpful and friendly crew!
Torbjörn
Torbjörn (8 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2020年1月6日
Sometimes there was a bad smell in the room.
Everything else was good.