Excellent hotel, close to everything including Disney Spring. Be prepared to pay for some hidden fee as parking fee, hotel fee and taxes for all above fees.
francisco
francisco (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Nice and Comfortable.
The stay was nice. The only negative experiences had nothing to do with the hotel but the other guest.
Angela
Angela (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 24 日
Yvette
Yvette (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 21 日
Gerard
Gerard (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 21 日
Outdated
This hotel really needs some updating. The room felt old and run-down, and the door wouldn’t even close properly, which didn’t feel secure. The sheets had a musky smell, which made it hard to feel comfortable or clean. Overall, the stay was disappointing — definitely not worth the price until they do some serious improvements.
Gregory
Gregory (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 20 日
Takaaki
Takaaki (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Pedro
Pedro (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 16 日
Not what I expected from Disney hotel
I prepaid so that I could just go to desk for key card and go. Instead I had to stand in line while others were checking in. What time did I SAVE. Perhaps you could have a separate line for that service. Then our room temperature said 68. However it wasn’t. It was hot! We went out to eat then returned late only to find out it was still hot! And we were to exhausted, so we dealt with it. I was totally shocked when we paid $7.00 for a bottle of water. We were at a hotel in St. Augustine the week prior to our stay with you. And never did we pay for our waters. Your staff was courteous and helpful. I paid $30. On a separate credit card from the one I used for the hotel. And I was only credited $25. For valet services. Totally disappointed
Priscilla
Priscilla (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 15 日
Drip, drip, drip.
Staff was amazing! The property was beautiful. The room, outdated. The shower dripped for all 3 days of our stay. Not impressed with the room quality. The rest was great.
William
William (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 12 日
Had multiple issues just trying to gain access to the room, the handle was very hard to push. Moved rooms 3 times. Due to the inconvenience they comped the parking fee. There were bugs, hair in the shower
Samantha
Samantha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 10 日
Diana
Diana (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Stephanie
Stephanie (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Janice
Janice (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 4 日
Terrible beds and noise air con
Very disappointed
Bed comfort = Terrible - My wife weights 110pounds and her back was simply destroyed...this is how bad it was
The air com machine was so noise and keepet turning on and off all evening, two nights of really bad sleep
The hotel is nice inside but honestly these basic details makes me never want to get back there again.
Eduardo
Eduardo (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
mike
mike (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Great place close to springs
Tim
Tim (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 2 日
Decent but not worth it
It was okay. Gave us the worst possible room. First floor and by the main walkway so it was noisy. Room would smell like weed when turned fan on