Did not have the room we requested ... substituted a one queen bed room ... all the room had was a bed a chair a desk/table refrig (no dished pots ot utensils) stove and miro wave. We didn't stay ... found another hotel.
ChuckandPat
2 晚家庭旅程
4/10
Stephen
2 晚行程
10/10
Great rooms, nice bed and good breakfast.
Julen
1 晚商務旅程
4/10
AnnMarie
4 晚行程
2/10
Three front desk doesn't have people so check in is impossible came back the next day and got nothing but attitude and disrespect. Its great to pay for something and not stay there because no one works the front desk with a line of people waiting. Im sure its a great hotel but the workers aren't good.
Justin
3 晚家庭旅程
6/10
Yen
1 晚行程
2/10
Upon checking in, I had to wait several minutes for someone to come to the front desk. After checking into my room, I discovered the toilet was not working. The front desk assigned me to another room. The toilet in that room was leaking into the bedroom. I returned to the front desk and requested that my reservation be cancelled, and asked for a refund of the charges to my credit card. Please advise if this request for a refund has been made. I am a Choice Hotel member and have never had a bad exoerience such as this.
Tom
1 晚商務旅程
4/10
Chase
1 晚行程
10/10
helen
1 晚家庭旅程
10/10
Conrad
1 晚行程
2/10
Everything
Michael
1 晚行程
10/10
Ii
Michael
1 晚行程
8/10
They have really upgraded the rooms cleaning the staff was very friendly and helpful they have really turned this place around for the better
真實旅客
3 晚家庭旅程
2/10
I walked in the room seen it was filthy & everything was broken & walked back out! I stayed in the room for one minute. Never even stayed that night I’m disgusted I booked another room instead at the Hilton
Kearah
1 晚浪漫旅程
8/10
Alexis
2 晚行程
10/10
Marques
3 晚行程
8/10
Staff was so friendly and accommodating but honestly, those beds were like little plastic wrapped bricks, tossed and turned all night
Jasmine
3 晚浪漫旅程
2/10
Our room was given away! I called the hotel from my event on the evening i was to check in. I was informed that they had no room for me and that there were none available. I told them I had a reservation number and she repeatef that there were no more rooms available.
When I initially made the reservation the nice gentleman assured me there was no deadline for checking in.
We ended up asking other relatives if we could share there room. Very uncomfortable and embarrassing!
Dianne
1 晚家庭旅程
10/10
Perfect location for Dreamville Fest, 20min from the airport and 20 min from the festival.
Ramon
3 晚行程
2/10
Had my stay scheduled well in advance, but upon arrival, was told there was no room available. Staff instructed that she would call me if she had to cancel my reservation but I never received a call regarding the issue and ended up having to scramble to find somewhere else to star
Rachael
2 晚行程
2/10
I made reservations well in advance with a credit card to hold the reservation. The hotel called me at 6:30 pm on the rday of my arrival to tell me they had overbooked and did not have a room for me. I was traveling from out of state. Telling me on the day of my arrival is unacceptable. I had to scramble and drive 20 additional miles to get a room on the same evening at a higher rate. Totally unsatisfied with everything about my experience with woodspring suites wake forest.
Donald
1 晚家庭旅程
4/10
Anthony
1 晚行程
4/10
the tub was dirty , bathroom didn’t have no soap . kitchen area was nasty , bed had stains in it & the mattress look like someone pee in it