Does Nishimuraya Hotel Shogetsutei offer free cancellation for a full refund?

Yes, Nishimuraya Hotel Shogetsutei does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Nishimuraya Hotel Shogetsutei?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 5:30 PM.

Are pets allowed at Nishimuraya Hotel Shogetsutei?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Nishimuraya Hotel Shogetsutei?

Yes, there's free valet parking.

What are the check-in and check-out times at Nishimuraya Hotel Shogetsutei?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM.

What is there to do at Nishimuraya Hotel Shogetsutei and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a nightclub. Nishimuraya Hotel Shogetsutei also has a seasonal outdoor pool and spa services, as well as a garden.

Are there restaurants at or near Nishimuraya Hotel Shogetsutei?

Yes, there's an onsite restaurant.

What's the area around Nishimuraya Hotel Shogetsutei like?

Nishimuraya Hotel Shogetsutei is a short 7-minute walk from Kinosaki Onsen Ropeway and 4 minutes' walk from Onsenji Temple.

Nishimuraya Hotel Shogetsutei, Toyooka: Hotel Reviews, Rooms & Prices

10/10 Exceptional

May 21, 2025

Perfect location for a quiet and refined Onsen experience

Catherine, 3-night trip

10/10 Exceptional

Jun 21, 2025

The staff was very welcoming and helpful. This was the best part of our frist trip to Japan from NYC.

Jason, 2-night trip

10/10 Exceptional

May 16, 2025

Fantastic experience. All the staff were so friendly and helpful. Highly recommend this hotel *****

Paul, 1-night trip

10/10 Exceptional

May 11, 2025

Beautiful and super friendly staffs and services

Great services and very friendly staffs, enjoyed the private onsen in the room and the breakfast. The hotel has beautiful waterful natural view from the lobby and the forest garden view from the private insensitive.

Tina, 1-night trip

10/10 Exceptional

Apr 18, 2025

This place is SO nice. I loved every aspect, from my room to the onsen to the breakfast buffet. The town is really nice too. Quiet though, so if you're looking for vibrant nightlife this isn't it 😀

Anthony, 2-night trip

8/10 Very good

May 23, 2025

城崎の中心地から少し離れているのでやや不便ですが、旅館自体は満足です。

kajihara, 1-night trip

10/10 Exceptional

Apr 21, 2025

Staff was extremely friendly and helpful. The free onsen on site and the private bath were both very nice. Room was spacious and clean

Paul, 1-night trip

10/10 Exceptional

Jun 4, 2025

This property is a 5/5 for sure, this was a highlight of my trip. Spend a little extra and get the premium suite with the private bath. The staff are all amazing, they are super professional and always helpful. The hotel Onsen is amazing too, its baths + sauna were so relaxing. The danger about staying here is you never want to leave the hotel.

austen, 2-night trip

10/10 Exceptional

May 24, 2024

Beautiful place helpful staff great onsen delicious food

patrick, 1-night trip

10/10 Exceptional

Feb 1, 2025

This is my third time staying at shogetsutei onsen and I love it. Highly recommend this onsen.

Meng Huat, 1-night trip

10/10 Exceptional

Oct 25, 2024

Very good and relaxing, staff is very friendly definitely going back.

Albert, 1-night trip

10/10 Exceptional

Oct 24, 2024

Excellent hotel with great facilities. The private onsen and dining experience were unforgettable. Close to all attractions.

Ricardo, 2-night trip

10/10 Exceptional

Sep 14, 2024

おもてなしが最高だった

YUJI, 1-night trip

8/10 Very good

Aug 14, 2024

温泉がいい

Inoue, 1-night trip

10/10 Exceptional

Jul 29, 2024

お部屋もきれいで、お料理も美味しく、スタッフの方々の対応も丁寧で、とても良かったと思います。また行きたいと感じさせてくれるお宿でした。

SHIN'E, 1-night trip

10/10 Exceptional

Dec 12, 2024

Great experience

THAO, 1-night trip

10/10 Exceptional

Apr 5, 2024

ごはんも全てが最高によかったです

Yu, 1-night trip

6/10 Good

May 23, 2025

Good, but ..

Hotel was nice. Room staff did a great job. However I was told some incorrect information about luggage shipping which resulted in being required to carry all luggage myself to Narita airport. Please make sure all staff is up to date on luggage shipping times.

Ryan, 1-night trip

10/10 Exceptional

Mar 31, 2025

This hotel is beautiful, extremely clean and attention is paid to every detail. We stayed in a traditional Japanese room which was a wonderful experience. The tatami beds were so fluffy and comfortable. They provide robes and slippers so you can visit the 7 hot spring bath houses in the village. Breakfast was also very good. It’s pricey but well worth it for a one of a kind experience!

Judith, 1-night trip

10/10 Exceptional

Oct 24, 2024

Staff service was excellent

Qi Tong, 2-night trip

10/10 Exceptional

Apr 26, 2025

Our stay at Nishimuraya was absolutely amazing. From the second we stepped in all the way u til check out. The staff is very friendly and helpful. They take youd luggage to your room and give you an explanation of the room set up and customs. They provide yukatas to wear to the onsens and shoes. The foodbwas out of this world and a grwat opportunity to try a traditional Japanese meal. I cant say enough good things. My only regret is that we didn't stay longer.

Jren, 1-night trip

10/10 Exceptional

Sep 23, 2024

お部屋はゆったりと静かだし、大浴場は混雑も無く、客層も良くストレスを感じませんでした。お料理も美味しくてとても満足でした。外湯に行く必要も無いかと思いますが、街を散策したい場合はちょっと離れています。

???, 1-night trip

10/10 Exceptional

Apr 27, 2024

This place is amazing. The Onsen is a luxury and we enjoyed it to the max. Dinner was served in our room every night and it was delicious. We will definitely come back.

10/10 Exceptional

May 16, 2025

I had an amazing time at Nishimuraya Hotel Shogetsutei—every minute was a true pleasure. The stay includes free access to all 7 public onsens in Kinosaki, which made the experience even more special. The breakfast and dinner were exceptional, with beautifully prepared meals that highlighted local flavors. What truly stood out was the outstanding hospitality. Every staff member was incredibly attentive, kind, and knowledgeable, making me feel genuinely cared for. I especially appreciated the serene natural setting and the private onsen options, which offered peaceful moments of relaxation. The spa massage was wonderful, and the shuttle service to and from the train station made everything so convenient. I felt blessed, rejuvenated, and completely at ease during my stay. I’m already looking forward to returning.

Hanna, 3-night trip

10/10 Exceptional

May 21, 2025

Loved it here. My wife did not want to leave. We had the dinner, and we couldn't eat anymore. We seemed happy and excited to help us. were beyond full, but it was delicious. It was also our first time having a full Japanese meal. The staff were lovely. They seemed happy and excited to help us. The onsen on site was delightful. Passes were also provided for the public ones along with a shuttle to get you to them. The yukata provided were comfortable. The futon was cozy. The view from the room, the view from the dining area, and the nature at the onsen were all delightful. Will likely go again if or when we get back to Japan.

Shaun, 1-night trip

Nishimuraya Hotel Shogetsutei

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