The front desk was super awesome and helpful. Our rooms air conditioner was not working and they were so kind and found us a new room. They were so accommodating and nice. They rooms were spacious and very clean. The pool and spa were amazing and loved the outdoor checkers and firepit.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Ramona
Ramona (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Lisa
Lisa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Beautiful large room for my family of 5, they even provided a roll away crib for the baby. Breakfast daily for my family included!
Shardai
Shardai (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Highly recommended.
Everything was excellent! Comfortable bed and loved the handicapped accessible room. The grab bars were placed just right. Appreciate the hotel accomodating handicapped. May want a few more tables in dining area for guests.
Steven
Steven (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Great room and family area
Miguel
Miguel (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 1 日
Amazing staff!!! Thank you.
Rosario
Rosario (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 27 日
Mr Cameron J
Mr Cameron J (6 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 19 日
Beautiful hotel, lacking for service
Asked twice for room service for a 4 night stay and no room service was provided (although front desk said it will be taken care of). Both times we requested before lunch.
Christopher
Christopher (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 18 日
Perfect place for a short stay in Burbank. Walking to shops and restaurants.
antonia
antonia (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 16 日
Great experience
Leanna
Leanna (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 15 日
The staff from check in to housekeeping were very friendly.
Jennifer
Jennifer (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 15 日
Front desk people very friendly and helpful. Breakfast staff so kind and made sure everyone had what they were looking for. They greeted everyone pleasantly each morning
Jonna
Jonna (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 13 日
Gilbert
Gilbert (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 12 日
Great location, clean, pool, gym 👍
Atzin
Atzin (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 12 日
Jenni
Jenni (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 12 日
Overall very pleased with this hotel!
The staff was friendly.
Rooms and facility were clean.
Parking was easy to figure out and plenty of spaces in the garage.
My only complaint is that the pool & hot tub were closed the first day we arrived and closed for half the day on our 2nd day. We chose this specifically for the pool and hot tub so that was disappointing to the kids.
Natalie
Natalie (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 11 日
New, pleasantly designed modern interior with delicious breakfast. Staff was very friendly and sensitive to folks checking in from LA fires
Manuel
Manuel (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 10 日
Very nice, great rooms, we like it allot
Sahir
Sahir (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 9 日
It was good front desk staff very kind and helpful
Ernesto
Ernesto (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 7 日
Great stay
We took our kids as a Christmas present to Universal Studios. Our stay was over the New Years Holiday. Everything was fun and comfortable. My only complaint was breakfast, it was overcrowded and not orderly. Food was okay but there was no order to the lines or stations so it was difficult to get me and my family fed properly. I understand the Rose Bowl was in town and the hotel was crowded, but I believe some guidance and direction could’ve made the experience better for all.
Anthony
Anthony (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 6 日
Judy
Judy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 4 日
Nandakumar
Nandakumar (6 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 3 日
Excellent front desk employees. Area around was nice and walkable.
Breakfast was only ok, it could be much better.
The sofa bed was the worst. Wires were out and hurting we couldn’t sleep on it, mattress was very dirty and old. Bathroom counter was excessively small, no space to put staff down for 5 people