Nestled in the mountains, Eco Palms House - Sapa Retreat offers a serene escape. Relax with a spa treatment or take a refreshing dip in the outdoor pool. With free WiFi, bike rentals, and concierge services at your fingertips, this retreat is perfect for those seeking tranquility.
When you stay at Eco Palms House - Sapa Retreat, you'll be within a 10-minute drive of Sapa Lake. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages or facials. Other highlights include an outdoor pool, a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff.
At a glance
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Hotel size
12 rooms
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Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Minimum check-in age โ 18
Check-out time is 11 AM
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
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Transfers
Airport shuttle from 6:30 AM to 9:30 PM*
Property amenities
Food and drink
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Snack bar/deli
What to do
Ecotours
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bike hire
Pool loungers
Facilities
Built in 2015
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Mosquito nets
An outdoor pool
Full-service spa
Traditional architecture
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Hand-held shower heads
Room amenities
Home comfort
Heating
Fan
Electric kettle
Slippers
Sleep well
Turndown service
Bed sheets provided
What to enjoy
Balcony
Garden
Individually furnished and decorated
Separate sitting area
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Additional fee for children: VND 30000 per person, per stay
This property is located in a National Heritage site. The additional mandatory fee covers entrance to the heritage site.
Optional extras
Airport shuttle service is offered for an extra charge of VND 5576000 per vehicle (one-way. Maximum occupancy 4)
Firewood is available for an extra charge of VND 2000000 per day
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Eco Palms House Hotel Sapa
Eco Palms House Hotel
Eco Palms House Sapa
Eco Palms House
Eco Palms House Sapa Retreat
Eco Palms House - Sapa Retreat Hotel
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House - Sapa Retreat Hotel Sa Pa
Frequently asked questions
Does Eco Palms House - Sapa Retreat offer free cancellation for a full refund?
Yes, Eco Palms House - Sapa Retreat does have fully refundable room rates available to book on our site. If youโve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Eco Palms House - Sapa Retreat?
Yes, there's an outdoor pool.
Are pets allowed at Eco Palms House - Sapa Retreat?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Eco Palms House - Sapa Retreat?
Yes, there's free self parking.
Is an airport shuttle service offered by Eco Palms House - Sapa Retreat?
Yes, an airport shuttle is available from 6:30 AM to 9:30 PM on request. The charge is VND 5576000 per vehicle one-way.
What are the check-in and check-out times at Eco Palms House - Sapa Retreat?
Check-in start time: 1:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM.
What is there to do at Eco Palms House - Sapa Retreat and nearby?
On-site recreation at Eco Palms House - Sapa Retreat includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Eco Palms House - Sapa Retreat also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Eco Palms House - Sapa Retreat?
Yes, there's an on-site restaurant.
Does Eco Palms House - Sapa Retreat have any outdoor private spaces?
Yes, every room features a balcony and a garden.
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Eco Palms House - Sapa Retreat Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.2/10
Property conditions & facilities
10/10
Eco-friendliness
Popular mentions
Service staff
View
Room
Food
Valley
Trip
Restaurant
Towns
Infinity pool
Location
What guests liked
Breakfasts were consistently described as fantastic and amazing. (3 reviews)
The in-house restaurant offered delicious meals at reasonable prices with excellent service. (5 reviews)
The pool was fantastic, pristine, and offered breathtaking views, providing a perfect spot to relax and take in the scenery. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
15 Jun 2025
This place is highly recommended, staffs are so friendly and welcoming, the place itself is awesome, on to top it off, the view is amazing, i just hope theres a lot of grab around the area, but all in all, our stay is amazing
Christian
Christian, 1-night trip
10/10 Exceptional
5 May 2025
Very nice property. Feel great to be away from the super busy downtown.
Cong
Cong, 3-night trip
6/10 Good
12 Apr 2025
Beautiful mountain/rice terrace view, relaxing atmosphere and delicious food.
However disappointed that the Romantic Bungalow did not have a fireplace or flower decorations as described/ shown on Expedia, which was misleading advertising. Overpriced for an eco stay, compared to other accomodation in Sapa.
Dilini
Dilini, 2-night trip
10/10 Exceptional
28 Apr 2024
Beautiful scenery
Helen
Helen, 2-night trip
10/10 Exceptional
23 Jun 2025
The hotel has amazing view of the rice paddies. Customer service is excellent, friendly staff and food is great. The one thing we didnโt like was that housekeeping came in to tidy up our room after we came back from our dinner. They let down our mosquito net. Also, the net had dead ants in it. I didnโt expect them to tidy our room just after checking in. Plus, we didnโt ask to do that so that part was weird. Besides that, it was a lovely place to stay and relax!
Nhu
Nhu, 1-night trip
10/10 Exceptional
3 Nov 2024
A beautiful oasis with manicured gardens and an incredible view. It was a fun experience to stay in bungalows. The stuff were most welcoming and attentive. We didnโt want to leave!
kristine
kristine, 2-night trip
10/10 Exceptional
20 Oct 2024
Our stay was amazing! Some key highlights:
- staff was very helpful, kind, and welcoming the moment we arrived
- we got upgraded to a โromantic bungalowโ - free of charge! Room was very clean and perfect amount of space to relax
- the restaurant in eco palms is delicious and very reasonably priced. We had delicious breakfast and dinner there every morning/night
- amazing view of sapa right from our bungalowโs balcony
- Yuli the hotel dog is super cute and friendly with guests :)
Cameryn
Cameryn, 1-night trip
10/10 Exceptional
17 Feb 2025
Exemplary service from all staff here. Received a complimentary room upgrade to a suite with an excellent view of the fields and mountains. Cozy and tranquil. Itโs not near to Sapa town though but they have an in-house restaurant with good variety of food at very reasonable prices as well. Best place for a recharge and back to nature moments.
Guohui
Guohui, 2-night trip
8/10 Very good
30 Nov 2023
Echo palm house has very nice view and good service of staffs.
YOUNG
YOUNG, 2-night trip
10/10 Exceptional
28 Nov 2023
The place was very nice. It was great to be able to wake up and look over the rice fields. The staff were super friendly and would help you with anything you needed.
Cooper
Cooper, 2-night trip
10/10 Exceptional
21 Oct 2023
Eco palms stay!
Serene location! Absolutely quiet! The staffs are super friendly!
Great place overall!
SATHEESH
SATHEESH, 1-night trip
10/10 Exceptional
6 Apr 2023
Highly recommendโฆ5* in every way!Stunning location with wonderful staff. Each bungalow perfect, very clean with beautiful views. Hard to beat view from infinity pool! Service and food excellent. Massage best everโฆhighly recommend!
Alison
Alison, 2-night trip
10/10 Exceptional
7 May 2023
Very amazing place, nice people and good dining. Staffs were always smile, room was also nice. I heard there is some insects, but I didn't find any of them.
MINSEOK
10/10 Exceptional
23 Nov 2023
Everything is wonderful
Sejung
Sejung, 1-night trip
10/10 Exceptional
17 Nov 2022
Great stay at Eco Palms. Just outside the town, much less hustle and bustle. Pool was fantastic and the service from Nam and the team was great. They upgraded our room and the view was fantastic looking over the valley. Definitely worth staying here!
Alexander
Alexander, 3-night trip
10/10 Exceptional
12 Jan 2023
Amazing View, Wonderful Host! Will be back again!
Best hotel stay we had throughout our Vietnam Trip! Eco Palms House is one of the prettiest hotel we stayed in and we absolutely love the hospitality of the hosts! Very cosy room, splendid view and it was just a great place where we would relax in. Compared to city center area, this is definitely the better getaway choice to enjoy the beauty of Sapa. Definitely coming back again if I am visiting Sa Pa again.
Jean
Jean, 3-night trip
10/10 Exceptional
25 Jan 2025
Quiet and comfortable.
We arrived very early in sapa and they had a huge lobby area to relax and wait for our check in. Itโs a family run business all the staff was very friendly and helpful. Food served for breakfast is amazing and their ala carte dinner is very good especially the hot plate beef. The room is cozy and comfortable with an amazing view and there is a heated blanket, room is true to the pictures they posted. You got to be patient with their hot water for shower though. You can just liaise with the staff if you want a tour. They have various packages to choose from. Overall an amazing experience to get away from the busy city life. To me itโs considered to be a bit pricey for Vietnam.
Samantha
Samantha, 2-night trip
10/10 Exceptional
6 Mar 2024
My friend and I had the best time here! The property is beautiful, with great views and landscaping. We enjoyed spending time at the pool and the overlook. We ate most of our meals here, and found that the quality and price were great compared to nearby restaurants. What really sets this resort apart is the phenomenal service from our very first day! Nam remembered our names from our first night and gave us lots of insight into the surrounding areas. All of the staff were very hospitable and welcoming, and we genuinely enjoyed getting to know everyone! Will miss this resort and hope to be back soon :)
Jennifer
Jennifer, 3-night trip
8/10 Very good
3 Jul 2023
Serenity in Eco Palms House
The view is excellent and allows you to escape from the urban busy life, since there is no Air-con, no TV and no telephone inside the room, you are out of touch by the modern annoyances. The food in Eco Palms House is good with excellent heart-warming service from the enthusiastic staff Nam, and of course, you don't want to miss a lovely little dog called Julie.
Yiu Kwong Sillie
Yiu Kwong Sillie, 3-night trip
10/10 Exceptional
9 Dec 2023
The staff goes above and beyond to make your stay comfortable. The dog, Julie, that everyone is talking about is adorable and makes your time at the lodge full of cuddles. The rooms are rustic with an amazing view. We were there at a time when it was freezing, they gave us a space heater and heating blanket we stayed very warm. The only piece I would advise is that the beds are on the floor. When I originally booked this trip I wasnโt sure my in-laws would be joining. It was difficult for them to get in and out of the bed, but other than that it was a great place to stay. We had an amazing time.
Bridget
Bridget, 3-night trip
10/10 Exceptional
3 Apr 2024
A beautiful, inviting and comfortable family-run hotel with gorgeous views. A spot of quiet tranquility in the bustle of Vietnam. The place is inviting, spotless and utterly soothing. Staff and owners are friendly and attentive. Food is delicious. I didnโt want to leave. You stay in a traditional bamboo/mud small house, but very luxurious with a lovely view and the bathroom is picture worthy. Donโt miss if you visit Sapa. They will arrange day trips- we went to Bac Ha market for the day and just the drive through the mountains is worth it. The market is sprawling and fun. We went on trek by ourselves to local villages and like that very much. Very easy to access.
Erin
Erin, 4-night trip
10/10 Exceptional
9 Oct 2023
I stayed here primarily for the view, and it exceeded my expectations. The view from the room was unparalleled, without any obstructions from others.
The ambiance within the facility was truly charming, and the food was delicious. The staff's attention to detail and service were top-notch.
I'm not fluent in English, but I was relieved to find staff who could speak Japanese. I arrived at the hotel early in the morning by sleeper bus from Hanoi and they kindly allowed me to take a shower.
The only downside was that I found a few cockroaches in the room. However, I believe this might be common for hotels in this area. They did provide insect spray when I mentioned it.
MINAMI
MINAMI, 1-night trip
10/10 Exceptional
30 Mar 2024
We had the most amazing time at Eco Palms House! This boutique hotel is so beautiful and unique and we were warmly welcomed and taken care of by all the staff. This is the best service we have ever received at a hotel. You can tell that the owners who created this place and the staff they gave chosen are all passionate about what they do. They have truly made this a special place. They made and served the most delicious meals, cocktails and coffees and added small touches like the welcome tea with cookies and hot towel to serving nuts with the drinks and cookies with the coffees. Now to talk about the grounds of the hotel. Itโs a very small and private location with the most beautiful views and garden. Itโs like having your own personal botanical garden. I have never seen so many beautiful succulents and plants. The views of the sapa hills and rice fields are breathtaking and you have the views from everywhere on the grounds from the infinity pool, the restaurant and all the rooms. We stayed in the romantic bungalow which I think is the most secluded with the best views. The location is outside of Sapa town which is great to get away from the hustle and bustle but you are still able to take a walk down the street to take in more views and a local store nearby. Thank you so much to ALL the staff at Eco Palms House for making our trip to Sapa unforgettable โฅ๏ธ