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Hotel Los Lagos Spa & Resort

3.5 star property
Family-friendly hotel with spa, near Los Lagos Hot Springs

Choose dates to view prices

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers
Nestled near Arenal Volcano National Park, Hotel Los Lagos Spa & Resort offers a family-friendly retreat with a free breakfast buffet, poolside bar, and Fangus spa. Relax in the hot springs or explore onsite activities like ziplining and horseback riding. With 11 outdoor pools and an indoor pool with a waterslide, guests can unwind amidst lush gardens.
VIP Access
$139 nightly
The total price is $157
Jun 3 - Jun 4
Total with taxes and fees

Popular amenities

  • Free parking
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

9.2 out of 10
Wonderful
(133 reviews)
  • Mountain view
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

9.2 out of 10
Wonderful
(54 reviews)
  • Mountain view
  • 646 sq ft
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons
  • Free WiFi

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May 26 - May 27
Total with taxes and fees
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About the neighborhood

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs - 2 min walk - 0.2 km
  • Paradise Hot Springs - 14 min walk - 1.2 km
  • Kalambu Hot Springs - 14 min walk - 1.2 km
  • Termales Los Laureles - 14 min walk - 1.3 km
  • Baldi Hot Springs - 17 min walk - 1.5 km

Getting around

  • La Fortuna (FON-Arenal) - 14 min drive
  • Juan Santamaria Intl. Airport (SJO) - 164 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Virgita Ristorante - ‬14 min walk
  • ‪Coffee Time - ‬3 min drive
  • ‪Soda La Palma - ‬5 min drive
  • ‪Lemnos Wetbar - ‬1 min walk
  • ‪Restaurante Las Palmas - ‬1 min walk

About this property

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort is just 4.9 mi (7.8 km) from the airport and offers a shuttle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or reflexology, and international cuisine is served at Las Palmas, which is open for breakfast, lunch, and dinner. Other highlights include 11 outdoor pools, an indoor pool, and a nightclub. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 96 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Waterslide

What to do

  • Hiking/biking trails
  • Horse riding/rentals
  • Kayaking
  • Ziplining
  • Hot springs

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (5382 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 11 outdoor pools
  • An indoor pool
  • Full-service spa
  • Nightclub
  • Hot tub
  • Waterslide
  • Locally sourced food is prioritized
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Accessible shuttle
  • Wheelchairs available on site
  • Pool access ramp on site

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • Uses some LED lighting
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.

Dining

Las Palmas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (December 24) Gala Dinner per adult: CRC 32500
  • Christmas Eve (December 24) Gala Dinner per child: CRC 17500 (from 3 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CRC 42500

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

This property uses some solar energy. Some water is reused through a grey water recycling system.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Hotel Los Lagos Spa & Resort

Hotel Los Lagos Spa & Resort Fortuna

Los Lagos Spa

Los Lagos Spa Fortuna

Hotel Los Lagos Spa Resort La Fortuna

Hotel Los Lagos Spa Resort

Los Lagos Spa La Fortuna

Los Lagos Hotel Spa And Resort

Los Lagos Spa & La Fortuna

Hotel Los Lagos Spa & Resort Hotel

Hotel Los Lagos Spa & Resort La Fortuna

Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort offer free cancellation for a full refund?

Yes, Hotel Los Lagos Spa & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Los Lagos Spa & Resort?

Yes, there are 11 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Hotel Los Lagos Spa & Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Los Lagos Spa & Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Los Lagos Spa & Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Los Lagos Spa & Resort and nearby?

Have fun with onsite activities like horseback riding, kayaking, and ziplining. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 11 outdoor swimming pools. Hotel Los Lagos Spa & Resort also has a nightclub and an indoor pool, as well as a garden.

Are there restaurants at or near Hotel Los Lagos Spa & Resort?

Yes, Las Palmas offers international cuisine.

What's the area around Hotel Los Lagos Spa & Resort like?

Hotel Los Lagos Spa & Resort is a short 2-minute walk from Los Lagos Hot Springs and 13 minutes' walk from Baldi Hot Springs. Travelers say that the hotel is in a great location.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel features a variety of pools, including hot springs and a swim-up bar, which were enjoyed by guests. (260 reviews)
  • The breakfast was consistently described as delicious, plentiful, and above average. (206 reviews)
  • The spa and hot springs pools were a highlight of the stay, with multiple pools at different temperatures and friendly staff. (76 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
View
Service staff
Hot springs
Breakfast
Food
Volcano
Children
Restaurant
Family friendly

Reviews

Verified

10/10 Exceptional

This was our favorite stay out of our entire stay. Staff and location were amazing!!
Dalton, 3-night trip
Verified

10/10 Exceptional

This was a great resort to stay in. The room was reasonably priced and comfortable. The drinks and food were cheaper than anticipated at a resort but was better tasting than some restaurants I visited on this trip. The pools are super relaxing and there's so many. It's easy to find a nook to yourself. I'd return to this location again.
Renee, 2-night trip
Verified

8/10 Very good

Great location, quiet boutique hotel
Carrie, 3-night trip
Verified

10/10 Exceptional

Beautiful grounds, hot springs, clean and spacious room, wonderful breakfast buffet
karen, 3-night trip
Verified

10/10 Exceptional

Fantastic resort! We enjoyed the hot springs, pools, food and ziplining.
kat, 1-night trip
Verified

10/10 Exceptional

Great place, Awesome volcanic thermal pools Folks were very friendly & attentive! Will definitely come back for a longer stay!
Jeff, 1-night trip
Verified

8/10 Very good

Very comfortable resort
Mika, 1-night trip
Verified

10/10 Exceptional

Staff sweet and polite. Hot springs and pool area great. Food and drinks delicious. The included breakfast buffet was above average! Affordable pricing.
Rebecca, 3-night trip
Verified

10/10 Exceptional

Very nice landscaping and hot springs
Balendran, 1-night trip
Verified

10/10 Exceptional

Huge room, wonderful bathroom and shower, beautiful grounds and facilities and kind and friendly staff. Enjoyed our stay, highly recommend!
Ada, 2-night trip
Verified

10/10 Exceptional

The property was gorgeous and surrounded by nature. Enjoyed the hot springs pools, various animals around the property, delicious breakfast. Had a great stay
Ashley, 2-night trip
Verified

10/10 Exceptional

We love the staff. Great place.
Dalzo, 2-night trip
Verified

10/10 Exceptional

Beautiful resort and surroundings. Our unit had a beautiful view and there were lots to do on the property.
Azin, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel, loved the swim up bar
margaret, 2-night trip
Verified

10/10 Exceptional

Great staff, amazing amentities, awesome excursions, clean and lovely rooms. Will stay again!
danielle, 3-night trip
Verified

10/10 Exceptional

Beautiful grounds, lots of amenities and the hot springs and pools were the perfect way to relax after explorations.
Paulette, 2-night trip
Verified

10/10 Exceptional

Great hotel, comfortable rooms, fabulous pool complex, easy parking, on site food options. Multiple pools including varying degrees of hot springs, and natural pools, swim up bar, etc. Ideal location for activities including coffee/chocolate tours, hanging bridges, La Fortuna waterfall, tubing, etc. La Fortuna is 10 minutes away in an Uber which is cheap and efficient and has lots of bars and restaurants. Loved this hotel and the area
robert, 3-night trip
Verified

10/10 Exceptional

I loved the set up of the hotel. It was quaint enough to feel small and intimate yet it was a really large property with two cold poles with two slides for the kids, which was super fun. The variety of hot spring pools was really fun to go and test out and move around. The rooms were really nice and updated. The staff was really kind. It was a great place and I’d love to go back.
Julia, 2-night trip
Verified

10/10 Exceptional

Great amenities, friendly staff
Brett, 2-night trip
Verified

10/10 Exceptional

Our rooms were clean everyday and the resort was just great. The resort offered great pool and hot spring option and onsite excursions. Overall it was a wonderful stay.
Tuan, 3-night trip
Verified

10/10 Exceptional

Great resort, love the resort environments, feel very relaxed
Jingchun, 2-night trip
Verified

8/10 Very good

Staff was great and the rooms were very clean. Great amenities and beautiful grounds. The only thing was the rooms are not soundproof and at times it was a bit noisy but would stay here again.
Marcia, 5-night trip
Verified

10/10 Exceptional

The hotel is really nice, hot springs, mirador (sight seeing) has amazing views. Overall great stay, would definately stay there again
David, 1-night trip
Verified

10/10 Exceptional

Good breakfast and facilities
Amit, 2-night trip
Verified

10/10 Exceptional

Beautiful grounds. Wonderful hot springs. Excellent staff.
David, 3-night trip