Hotel Los Lagos Spa & Resort is only 4.9 mi (7.8 km) from the airport and offers a shuttle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and international cuisine is served at Las Palmas, which is open for breakfast, lunch and dinner. Other highlights include 11 outdoor pools, an indoor pool and a nightclub. The pool and helpful staff get great marks from fellow travellers.
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007
What's nearby
Los Lagos Hot Springs - 2 min walk - 0.2 km
Paradise Hot Springs - 14 min walk - 1.2 km
Kalambu Hot Springs - 14 min walk - 1.2 km
Termales Los Laureles - 14 min walk - 1.3 km
Baldi Hot Springs - 17 min walk - 1.5 km
Getting around
La Fortuna (FON-Arenal) - 14 min drive
San José (SJO-Juan Santamaría Intl.) - 164 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Coffee Time - 3 min drive
Baldi Premium Bar - 18 min walk
Lemnos Wetbar - 1 min walk
Soda La Palma - 5 min drive
Red Frog Coffee Roaster - 4 min drive
About this property
Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort is only 4.9 mi (7.8 km) from the airport and offers a shuttle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and international cuisine is served at Las Palmas, which is open for breakfast, lunch and dinner. Other highlights include 11 outdoor pools, an indoor pool and a nightclub. The pool and helpful staff get great marks from fellow travellers.
At a glance
DONE
Hotel size
96 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
DONE
Transfers
Airport shuttle*
DONE
Off-site
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children's pool
Water slide
What to do
Hiking/biking trails
Horse riding/hire
Kayaking
Ziplining
Hot springs
Working away
Business centre
2 meeting rooms
Conference space (5382 square feet)
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Wedding services
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
11 outdoor pools
An indoor pool
Full-service spa
Nightclub
Hot tub
Water slide
Locally sourced food is prioritised
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
Uses some LED lighting
Comprehensive food waste policy
Banquet hall
Accessibility
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible spa
Wheelchair-accessible pool
Accessible shuttle
Wheelchairs available on site
Pool access ramp on site
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Uses some LED lighting
Recycling
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily. There are hot springs on site.
Dining
Las Palmas – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Christmas Eve (24 December) gala dinner per adult: CRC 32500
Christmas Eve (24 December) gala dinner per child: CRC 17500 (from 3 to 11 years old)
New Year's Eve (31 December) gala dinner per adult: CRC 42500
Optional extras
Airport shuttle service is offered for an extra charge
Local area shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Hotel Los Lagos
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna
Frequently asked questions
Does Hotel Los Lagos Spa & Resort offer free cancellation for a full refund?
Yes, Hotel Los Lagos Spa & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Los Lagos Spa & Resort?
Yes, there are 11 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Hotel Los Lagos Spa & Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Los Lagos Spa & Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Los Lagos Spa & Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Los Lagos Spa & Resort?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Los Lagos Spa & Resort and nearby?
Have fun with on-site activities such as horse riding, kayaking and zip-lining. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 11 outdoor swimming pools. Hotel Los Lagos Spa & Resort also has a nightclub and an indoor pool, as well as a garden.
Are there restaurants at or near Hotel Los Lagos Spa & Resort?
Yes, Las Palmas offers international cuisine.
What's the area around Hotel Los Lagos Spa & Resort like?
Hotel Los Lagos Spa & Resort is a short 2-minute walk from Los Lagos Hot Springs and 13 minutes' walk from Baldi Hot Springs. Travellers say that the hotel is in a great location.
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