The hotel was very nice I got the room with the pool in the back
The pool could had been in better condition and cleaned othe then that food and service good
Anna R
Anna R (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
Paola
Paola (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 20 日
They need to work on the food. The buffet was a bit disappointing as far as variety.
Anilsa
Anilsa (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 9 日
MARY
MARY (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 8 日
James
James (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 6 日
We all agreed 4.5, but only whole numbers allowed so we did 4. All complaints we had were very minor. Patio door that didn't slide well, sales pitch for the membership could have been shorter and more to the point. Lots of people peddling goods on the beach.
The good.... staff was super friendly and helpful. Not just some, but every single person. Beach was clean and well maintained. Food was delicious.
Chris
Chris (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 5 日
The staff were great, and the outside was beautiful. That being said pillows were stiff room was covered in dust theres only one restaurant all others are closed the swim out room is pointless as there is no way to clean the pool.
Lazy
Lazy (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 5 日
Excellent!! Amazing people.
Abel Sánchez
Abel Sánchez (5 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 4 日
The room was a mess , the bathroom look and smell bad, the air condition wasn’t workinb properly, they told me was because of renovation, food was cold , service very poor and unprofessional
Rosmery
Rosmery (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 1 日
I enjoyed my stay very much. Joe the manager was very attentive, kind and helpful.
My only suggestion is to have more restaurant availability each night and to have different daily options for breakfast.
This was a beautiful hotel, I loved the adult only section and having a coffee cafe was wonderful!
Christine
Christine (10 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 31 日
Las áreas externas del hotel son excelentes; las habitaciones necesitan mantenimiento. Tenía una gotera sobre el lavamanos y el seguro de la puerta no funcionaba a capacidad.
El servicio del personal es excelente, amables y colaboradores. Creo que el servicio de bebidas puede mejorar, ampliar la variedad de tragos. Fue mi primera visita y en general, me gustó.
Haydee
Haydee (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 30 日
Everything was very nice
NATIVIDAD
NATIVIDAD (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 27 日
The hotel was nice but the food was terrible they have almost same food everyday.
Ernesto
Ernesto (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 26 日
Beautiful resort, great food, the buffet and Italian restaurants were good. The Italian restaurant provides small portions but it was excellent. There is entertainment for everyone. I traveled with my hubby and kids and it was really nice.
Finna
Finna (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 24 日
A lot people
Chanabell
Chanabell (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Once again the Dominican Republic rises to the occasion excellent customer service warm and friendly people it doesn’t get any better than that for the money it’s very affordable and you get more than the money you paid for the experience if you want the feeling of wealth you will definitely be in the right place because the people will provide the best customer service on the planet
anthony
anthony (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 15 日
Need to improve and clean the property better
angel
angel (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 15 日
This all inclusive is a very good option in Juan Dolio. The property was well maintained and the room was spotless. The food was good and the staff polite. Unfortunately the beach had some seaweed when we visited so we couldn’t enjoy the beach. Other than that our stay was pleasant.
Andres
Andres (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 10 日
This was a disappointing experience. The buffet was horrible and the staff kept telling us that regular things like ice cream, chicken, fried cheese, were either not on schedule to come out that day or they had run out. The staff did not try and accommodate us at all. The only thing that saved our trip was the entertainment and that we were with friends and made the best of it. I would not return to this resort. Hard Pass.
Jennifer
Jennifer (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 6 日
Very nice Staff and clean accommodations. Room I stayed in had moisture problem which affected my phones. Lighting very poor especially for applying makeup. No facial/nose tissues in room. Had to use toilet paper. Design of shower cause a flood on floor. Overall, stay was good
SpiritOf
SpiritOf (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Maria
Maria (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 26 日
Was a bit disappointed with the service. This was my third time staying at emotions and by far the worst service I have experienced here. We paid extra for a room with the swim up pool and did not get to enjoy it until the third day after calling front desk twice requesting for the pool to be cleaned. Our first night we had to call twice to request towels because the room did not have any.
Other than that, the coffee shop was as good as always, the beach clean and peaceful and the restaurants were delicious.