Very comfortable stay.
Excellent friendly and helpful staff
Jack
Jack (3 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2019 年 1 月 27 日
Nice small hotel but...
Mostly nice but some serious glitches:
1) it turned out almost impossible to get back in at 11pm after a dinner out. No bell, no-one answered the phone. Finally an area security vehicle turned up and was able to honk his horn to attract attention so the big iron gate finally opened, after 10-15min,
2) aircon unit mounted on wall opposite bed rather than over, so blowing straight to your face, forcing us to turn it off at night,
3) far too thick duvet (as most hotels in hot SA!)
4) room charge 30% higher than booked rate appeared on our bill although it was prepaid through hotels.com.
5) Airport transfer booked with receptionist day before departure never showed up, so only 20min later we were forced to book an Uber ourselves, causing stress to get to the airport in time.