Service minded people at the hotel are very helpful
Kanthi
Kanthi (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2021年12月23日
Amal
Amal (8 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2019年12月28日
Ikke værd at overnatte på
Væelset og sengetøj rent og helt ok. Men der lugtede forfærdeligt af fugt det var ikke muligt at få hverken vådt eller tørt, da vi ankom kl. 22.00.
Rædselsfuld og uprofessionel indtjekning.
Lisbeth
Lisbeth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019年7月2日
We were invited here for our friends wedding and we had a great stay. The room and amenities are excellent! The people working here went out of their way to make our stay special and we slept well for the first time this trip because the beds were so comfortable.
Maria
Maria (1 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2018年6月19日
Hotel location is convenience
My concern is the bathroom, which needs to be cleaned,
Other than that it's ok..
真實旅客
2 晚行程
Expedia 真實旅客評價
8/10 很好
2018年6月18日
Very close to airport
The staff were very courteous.
The room looks clean.
But one suggestion is that it will be more good if they provide bucket and mug in bathrooms.
真實旅客
1 晚行程
Expedia 真實旅客評價
8/10 很好
2018年5月4日
Buen hotel, Cerca del aeropuerto
El hotel es correcto. Lo escogí por su ubicación cercana al aeropuerto y porque tenían servicio de shuttle hasta el aeropuerto gratuito. Cuando llegué dijeron que tenía que pagar el servicio pero al explicarle que estaba incluido en el precio finamente me lo dieron gratis.
真實旅客
Hotels.com 真實旅客評價
2/10 欠佳
2017年12月29日
Terrible service , ok rooms
I booked this hotel because of location. While the room and bath room were of nice size, the cleanliness was questionable. The bed linen did not look inviting or fresh. The bathroom it self was unclean. The bathtub had smudges and shower curtain had mold. I have attached the photos. My biggest issue was not any of this but the fact that the front office ill treated my senior citizen parents. I'd booked a three person room so that they can come with me to the airport to see me off. I'd paid for the room through hotels.com so they they can wake up in the morning just leave and not deal with the hassle of settling bills. When the time came to check out, they told my parents that the room was not paid for. So my dad asked them to check online since he knew that I'd paid already. The guy at reception then discourteously started questioning my dad instead of trying to verifying online. My mom then made an international call to tell me what is happening. Fortunately, she was able to contact me as I was between flights. I then spoke to the receptionist and told him again exactly what my dad had told him. He again pretended as if he has no records of the room being paid for. I asked them to contact hotels.com if they have an issue. I also forward the email from hotels.com to my dad so that he can show it again to those guys at the reception. My parents were insulted and lost at least 30 minutes of their time because of their inefficiency and poor record keeping. Stay away if possible.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2016年4月19日
Good hotel near Cochin airport
Nice friendly staff. Good service at the reception, dining room etc. very convenient to go to the airport.
Janardhanan
Hotels.com 真實旅客評價
8/10 很好
2016年3月5日
Nice Hotel close to Airport
Was picked up in the Airport by Hotel car, very supportive driver.
Efficient check-in and good service.
Nice room , clean and good size.
At check-out at 2:15 AM, Hotel car was ready for Airport.
OS
Expedia 真實旅客評價
6/10 不錯
2016年1月11日
OK for one night stay but room for improvement
Basic hotel with reasonable amenities.
Staff was generally helpful except the grumpy middle aged male receptionist!
Towels and bed linens need a make over and replenishment.
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2015年10月7日
Not too good bedding / TV not working and location. Friendly staff though and helpful to give you a complimentary vehicle to the airport