Very tired hotel, carpets threadbare, uncomfortable bed, lights stopped working as fused. Nice bathroom though…
Sam
Sam (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Wonderful stay close to castle
Very clean ,friendly staff, great breakfast and location. In short excellent experience,
Christine
Christine (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 23 日
Nice hotel in Sterling
This is not a “resort” level hotel but it is a very nice hotel for travelers for a one or two night stay. It is close to town so all of the local restaurants, pubs and coffee shops are easily walkable as is the castle and backside walk. There is parking (extra fee). I recommend.
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Theo
Theo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Kirsten
Kirsten (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 5 日
Hieno vanha hotelli hyvällä paikalla
Todella hyvä sijainti vanhassa kaupungissa. Rautatieasema ja nähtävyydet lähellä. Aamiaisen lämmin osuus tilattiin oman maun mukaiseksi.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 19 日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Great hotel with great location
Great hotel, stayed in the Bruce Suite, nice big room and warm. Great location, if there was something that they could improve it would be the breakfast, ordered to be ready 9:00 am got it at 9:30am.
Jesper
Jesper (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Kim
Kim (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 13 日
Room let it down
On arrival had to pay £16 to park in the hotel carpark for 24 hours 😤 surely if you have a room booked it should be free parking.
Walking into the hotel downstairs bar and restaurant is beautiful. Staff are lovely and very welcoming.
The room was a different story, lovely big room however needs upgrading. The carpet was thread bear in numerous places. The leather bed frame was all flaking. One of the cupboard doors was hanging squint. On the table at the window there were marks which didn’t look very nice.
It’s a shame as this hotel has the potential to be lovely but the room and parking set up has let it down badly
Stewart
Stewart (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 13 日
Great Indoor bike storage, avoid the breakfast
Expensive for what it was. But they allow bikes to be stored in the room which is fantastic. Very friendly staff, clean room but quite shabby with threadbare carpet. Breakfast buffet was very disappointing with little choice and undrinkable coffee and tea from stale tasting flasks. We’d stay there again but avoid the breakfast.
Ross
Ross (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 8 日
Sandis
Sandis (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Fantastic hotel in a great location
Donna
Donna (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Overnight Stay
Clean. Historic.
Tina M
Tina M (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 16 日
kerry
kerry (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 13 日
Bryan
Bryan (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Met the manager today in passing he took time to stop and speak, all of the staff we met were genuinely interested in making your stay enjoyable. Will definitely be back 😊
Deborah
Deborah (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 8 日
The hotel is very nice, but the reception staff could be more friendly and accommodating.
They gave me a family room in the 3rd floor and they expected me to climb the stairs with 2 big luggage and a push chair. That was not convenient at all. On top of that they didn't offer any solution to bring up my luggage. At the end I store them at the reception because I couldn't bring them up myself. So they are poor decision makers, they just know how to address the normal or easy requests. I mean how come they have a family room at the top of the hotel with any accessibility. That's nonsense.
Antonio
Antonio (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 4 日
El joven que nos recibió (porque no hay una recepción como tal) no supo explicarle a mi esposo que el estacionamiento del hotel era de cobro y nos pusieron una multa carísima. Si el joven se dió cuenta que mi esposo no hablaba inglés, debió de haberse preocupado y habernos ayudado o buscado alguna alternativa. Hemos pagado más de 160 libras esterlinas por este error.
El hotel está muy bien situado, pero no es ni 3 estrellas.
Eduardo
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Beautiful hotel inside and out. All areas were very clean and pristine. Very close to the city centre and historical sites. Staff were very friendly and accomodating. I will definitely be returning!
Audrey
Audrey (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 3 日
The barmaid/receptionist (unsure name) made our stay due to her attentive nature when I'm 2 year old daughter was sick she went over my expectations and an asset to the hotel. The breakfast was superb also and would definitely book and overnight stay again. Thank you for your help as know you were running around doing multiple jobs.
A
A (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 28 日
the property is lovely however the ceiling in the shower was falling down, the bathroom mirror was broken, the wall heater did not work, nor did the towel warmer. the fabric on the desk chair was filthy from hand dirt. the walls were thin as I unfortunately had to listen to the toilet usage of the next room while bathing. no meals other than a boring breakfast were offered and the building is a mouse maze. Other than that...I would not recommend a stay!
Noel
Noel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Room could use an update, staff lovely.
Staff all lovely and friendly, hotel room was a bit run down, damage to carpet and bathroom ceiling, bed wasn’t the most comfortable and the kettle wasn’t working. Breakfast was delicious, and check in and check out process was simple and fast.