There was one guy and a lady worked at the reception during my stay. The lady was very helpful and provide good Japanese service. However, the guy was not polite at all and sounds like a police when he asked us not to bring our food from breakfast to outside coffee area. This is our first time encounter impolite Japanese service. Besides he said he did not know there was a New Year Eve fireworks at Ichinose family run. At last, we have to google and check it out ourselves but how could a hotel reception not aware of this big event just 100m away from the hotel.
Suk Wai
Suk Wai (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
FANTASTIC! What a wonderful stay and cannot wait to go back. Sato-san and the entire staff were amazing to us during our visit with them. It made it feel like home. Kudos as well to the Chef and dining staff, so glad we got the board and every meal was stellar! Amazing and cant wait to visit again soon. Thank you so much for a memorable vacation.
Mike
Mike (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 19 日
Never disappoints and now renovated very tastefully. Excellent location
adrian
adrian (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 12 日
A
tan nam
tan nam (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 7 日
Excelente chalet!
El personal muy amable. Los alimentos deliciosos. La ubicación cerca de las pistas muy bueno. Buen lugar para alojarse si deseas visitar la zona
MARIA D.
MARIA D. (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 24 日
As in previous visits to Chalet Shiga, the staff were friendly and attentive, the food was great and the location excellent.
Thoroughly enjoyed it.
Leigh
Leigh (7 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 18 日
Warm atmosphere
Khai Wor
Khai Wor (10 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 15 日
Nice hotel with good options. Our room was next to the street, and because of heavy snowfall, we were considerably disturb by the machines removing snow during late night and early morning.
Henrik Duch
Henrik Duch (6 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 6 日
We stayed in a japanese quad room with a toilet. Shower was shared (and traditional ie, no privacy). The hotel restaurant area and relax area in level 2 has been modernised but the rest of the hotel is quite dated and ready for a refresh.
Breakfast was fine and included western and Japanese dishes.
It was easy access for the buses and to the ichinose family chair lifts. As a fyi, the area is great for beginners but if you want the magic carpet, take the shuttle to prince hotel west - one stop up the road. There was a small convenience store across the road. Dining options for dinner were a bit sparse - the hotel does do dinner but we didn't choose that option.
Overall we were happy with our stay.
Natalie
Natalie (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 31 日
Kelvin
Kelvin (8 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 27 日
清潔だよ
スキー旅行にて訪問しました。
快適で特に清潔でした。
ichishima
ichishima (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 22 日
Share toilet is not what we expected
Kam Hung
Kam Hung (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 4 月 7 日
We loved our stay at chalet Shiga. Skiing was fantastic. The people at the chalet treated us very well, lovely authentic japenese food and setting. The location is perfect, at the bottom of ichinose. We went at the start of spring season, which did mean some of the slopes were closed, and the buses were limited. Something to be aware of. But, there was still plenty of fluffy white stuff, lifts and slopes. We didn't need to go see the snow monkeys - they came to see us 😀
Suzanne
Suzanne (9 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 3 月 25 日
Ken
Ken (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 3 月 17 日
Ken
Ken (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 3 月 2 日
A beautiful Japanese skiing experience. Don’t expect a party type resort, this is quiet and respectful. Loved it.
Sarah
Wotif 真實旅客評價
10/10 完美
2024 年 1 月 23 日
Great location, great food. Staff are excellent.
Tomoko
Tomoko (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 1 月 21 日
Good location
Philip
Philip (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 1 月 15 日
We really enjoyed our stay at Chalet Shiga. The staff were very helpful, the location is perfect with skiing and lifts right outside & rentals on site. Great breakfast option on site and dinner is available in two restaurants. Lobby area is newly renovated. We had a traditional Japanese style room. The ski hill view was fantastic. The room was very clean and spacious. The hot spring pool was wonderful after a day of skiing.
Tara
Tara (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 1 月 13 日
Fantastic chalet. Super friendly and helpful staff. Most speak at leaat a bit of English. We went for half board (breakfast and dinner). Amazing traditional Japanese dinner. Smorgasbord of Western and Japanese breakfasts. Amazingly comfortable and pretty common areas. Room was spacious for our family of 4. Beautiful tatami mat area with Japanese table and chairs. TV and hot water urn in the room. We had our own bathroom. Only reason we put 4/5 for roomwas because the room was hot and heater was a bit clunky when you adjusted the temperature. Hanging space for jackets, storage space for bags and other things. Wifi in room but very good wifi in common areas. Teas, coffee water, soda water in common areas. Right near 5 lifts. Bus stop either just across the road to go up the mountain or about 100m down the road to go down the mountain. Free shuttle bus (with lift to pass) takes you through the Shiga Kogen area if you dont want to use interconnecting lifts. Great rental area downstairs. Very competitive prices and great gear. Thank you so much Chalet Shiga. We really enjoyed our stay.