Does Casa Alexandria Guest Apartment offer free cancellation for a full refund?

Yes, Casa Alexandria Guest Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at this apartment?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by this apartment?

Yes, an airport shuttle is available. The charge is USD 80 per vehicle roundtrip.

What are the check-in and check-out times at this apartment?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 9:00 AM.

What is there to do at Casa Alexandria Guest Apartment and nearby?

Have fun during the warmer months with activities nearby such as cycling. Casa Alexandria Guest Apartment also has a garden.

Does Casa Alexandria Guest Apartment have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a toaster oven, a blender, and a coffee maker.

Does Casa Alexandria Guest Apartment have any outdoor private spaces?

Yes, each apartment features a yard.

What's the area around Casa Alexandria Guest Apartment like?

Casa Alexandria Guest Apartment is a short 14-minute walk from Constant Spring Golf Club and 12 minutes' walk from Super Value Town Center.

Casa Alexandria Guest Apartment, Kingston: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 29, 2023

Kevin and Tasha are good hosts. The apartment looks newly renovated. The beds are very comfortable and the complex is very quiet.

2/10 Poor

Nov 10, 2023

Booked this room a few hours before we came. Called the number to confirm our arrival. No one answered the phone. Texted and called on their regular phone as well as WhatsApp - no replies. It’s showing left on read. No response. Drove to the address - the neighborhood is a scary and absolutely not safe. Kept on calling them and knocking on a locked gate - no luck. Waited there for an hour. No one showed up or answered the phone. Tried getting a refund - they said “the policy is that you have to check in 72 hrs in advance before arrival”,then the question is why Expedia allows to book same day if that’s the case??? DO NOT GO TO THIS PLACE - ITS A TRASH!!! DO NOT RECOMMEND the only reason we booked this crappy room was because all the hotels were sold out due to a sport event. Ended up driving very far to a Strawberry Hill Hotel.

Aleksandr, 1-night trip

10/10 Exceptional

Jul 10, 2021

This place was amazing. Clean, comfortable and the site manager went above and beyond. Highly recommend!

1-night trip

10/10 Exceptional

Feb 9, 2020

We are very appreciative of all the special concessions you mad to accommodate our band. Thasheca and Kevin, it was a pleasure staying at your apartment. We have two other future reservations already booked. We are on tour and will come back to Kingston twice before going back to Europe. Blessings and many thanks.

1-night trip

10/10 Exceptional

Feb 5, 2020

1-night trip

10/10 Exceptional

Feb 5, 2020

❤ the location. The apartment was nice and full AC. The staff was friendly and accommodating. Overall, the facility itself is very homely an comfortable. I would definitely stay again.

Pedisto, 1-night trip

8/10 Very good

Jan 14, 2020

Thanks for allowing us to use your apartment and for being for gracious and helping us to see your city from a local prospective. We will remember an speak about this trip for years to come.

DeSantos, 2-night trip

10/10 Exceptional

Jan 7, 2020

thank you for the lovely vacation in your apartment. One bit of advise, you should consider a second futon in the living instead of the accent chair because it will increase the sitting room. Lovely apartment and quiet neighborhood. The staff was also professional.

Ms_Bibi, 2-night trip

10/10 Exceptional

Dec 18, 2019

Ran into Kingston from Montego Bay to go to the US Embassy and booked an overnight stay. Nice apartment and as seen online. Comfortable beds and quiet neighborhood.

1-night trip

10/10 Exceptional

Dec 12, 2019

Tasha was very friendly. The apartment was very spacious and nice. Well clean and secure. Gated complex. I felt well safe there. I would recommend it for anyone. I will definitely stay here again

Lauren, 1-night trip

8/10 Very good

Dec 10, 2019

Novah, 1-night trip

10/10 Exceptional

Dec 7, 2019

Great location, great staff, very accommodating, safe and quiet location. We were attending a funeral and mentioned it to coordinator and they went out the way to hand us a rum and a consolation card. These are some caring folks. Would recommend to all.

1-night trip

10/10 Exceptional

Dec 5, 2019

Immaculate apartment and looked as presented in the photos. No visual complaints as the apartment was very clean. The manager was very professional and courteous.

Myra, 3-night trip

10/10 Exceptional

Dec 2, 2019

The apartment was extremely clean and cozy. Our overall stay was relaxing, very comfortable beds and the apartment have air condition units in all rooms including in the common areas. The parking is a bit narrow but the complex is very quiet as well the neighborhood. I would stay there again.

Fritz, 2-night trip

10/10 Exceptional

Nov 28, 2019

The keys to the front door seems to be a copy because it sometime is hard to turn. Either that or the door lock needs to be oiled. Everything else worked very well and the trip was a success. I would book here again.

1-night trip

10/10 Exceptional

Nov 15, 2019

Blessings! Thanks you Tasha for helping us with all our arrangements. My family really enjoy the stay in your apartment. When we decided to visit Kingston we wanted two things, an apartment that is fully air condition and one the have been on this website for awhile. It would appear this one have been around for a few years. The apartment is very nice and is as shown online. All the appliance and other amenities worked as expected. The apartment is in a decent and safe part of the city. The neighborhood is very quiet and is close to many essentials. Blessings for the wonderful job you guys did of making use feel at home. Keep up the good work.

Major, 1-night trip

2/10 Poor

Oct 4, 2019

I didn't like the fact that they property is priced and listed on false advertising. The property is located in the middle of a ghetto, in the middle the inner city - NOT by the beach or near the golf course as advertised.

OW, 2-night trip

10/10 Exceptional

Sep 11, 2019

Lovey cozy apartment. Lovey the fact that air condition is in every room. Good advance communication as well. Keep up the good work.

Derrick, 1-night trip

10/10 Exceptional

Jul 20, 2019

There weren't a lot of great deals for long stay but we found one here. The owners offered a couple of complimentary cleanings during our stay so dispute all the amenities of home we felt like we were in a hotel. Summers are hot on the island and we were pleasantly surprised and impressed that the entire apartment have AC. We will be back next summer. Please keep the doors open and the lights on for us.

Lyla, 2-night trip

10/10 Exceptional

May 20, 2019

I Loved Everything About This Property. From The Manager Jean, Down To The Shower. It Was Clean, Had A Gate For Security. Was Close To Where I Wanted To Go. Looks Exactly Like The Pictures. I Will Definitely Use This Property In Kingston Again.

7-night trip

10/10 Exceptional

May 14, 2019

Having an air condition unit in the family room as well made a huge difference. The last two apartments we rented in Kingston only had AC in the bedrooms. The apartment turned out to be very comfortable and homie. Glad we tried it

Riley, 1-night trip

10/10 Exceptional

May 8, 2019

Fifth carnival in a row we book a property from the CASA group of properties. As a business owner the one thing I really admire is that the staff members I have been dealing with year after year have not changed and they appear to be very happy with their jobs. This is the third time Jenny (the manager) is checking us in. Apparently she manages a handful of these apartments. This is the first apartment we booked on Expedia back in 2014, so it is full circle. The apartment (Casa Alexandria) was renovated, perhaps recently. As a business owner, I have great admiration for this business, they deliver a very unique experience. They are reliable and have serve us 7 times in 5 years mostly at carnival time but they consistency of delivering clean, functional apartments across the boards and that is very admirable. From one apartment to the next there is a welcome juice and water in the refrigerator, a guest guide book on the coffee table and a welcoming manager to greet us with a smile. I know how hard it is to get staff to maintain standards. To whomever that read this review, this is a review of the entire CASA Company. These apartments are operated by solid business people and I would book anything in Kingston that has CASA in front the name without second guessing the service and product I will receive.

Rosnoff, 1-night trip

10/10 Exceptional

Apr 6, 2019

4-night trip

10/10 Exceptional

Feb 4, 2019

I am not the one to write review though all my travel decision are based on other people's reviews. Today I become a contributor to the review community. We had a very good time at Alexandria's apartment. It is worth the while staying booking. If you want free breakfast just remember to let them know you want to reserve it. Oh, that is if your booking qualify.

Lee, 1-night trip

10/10 Exceptional

Jan 29, 2019

Nice apartment, all amenities in were in good condition and working order. We had a slight problem with the dryer not drying our clothes and the manage came with maintenance and while we were out at requested. The problem was fixed by the time we came back from brunch. It was refreshing to see things getting done on a Sunday morning with great efficiency. I am very impress with the professionalism. The beds were very comfortable as well. Thanks for a good vacation.

Henri, 1-night trip

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