I arrived with a blown out tyre only to find that I was actually booked into the northbound hotel not the south bound one. Staff were amazing swapped my booking over to the southbound one helped me organise a mobile tyre company and were kind and compassionate.
Dawn
1 晚家庭旅程
6/10
Both Southbound and Northbound hotels have the same postcode so map is incorrect if you're staying at Northbound. Accurate directions required for Northbound hotel.
Reception closed in morning went to WH Smith to get breakfast vouchers. Man insisted on proof of stay, showed him booking on phone but he wanted to see room key. Explained keys had been posted in reception box. He said breakfast voucher has to be obtained at check-in not check out. There was no mention of this when I checked in.
When the single was pulled out there was a chip and the area looked unhoovered.
Stephen
1 晚家庭旅程
10/10
It is what it is - clean - has the essentials
The bonus was the warm welcome we received once we arrived. Nice to see the flowering garden at the entry with fresh flowers and plants at reception
Peta
1 晚行程
8/10
Sean
1 晚家庭旅程
10/10
Better than expected for a budget hotel
真實旅客
1 晚行程
6/10
S M
1 晚行程
8/10
I used the hotel for a short sleep stay. Reception was good
David
1 晚商務旅程
8/10
Good hotel for the price nice staff Anne was lovely
Edward hoogendyk
2 晚行程
2/10
No hot water
Bed duvet and pillows very old
Joe
1 晚商務旅程
6/10
Very friendly staff. Place clean enough for the price. Only mattress could be better. Good place for short stay.
Adam
2 晚行程
10/10
Daniel
1 晚行程
8/10
very quiet, comfortable and clean
Leanne
1 晚家庭旅程
6/10
Jill
1 晚行程
10/10
My stay was for one night as i was travelling from the Midlands to do a cycling sportive at The New Forest the following day, with an early start. The staff were very polite and helpful, the room had just been decorated and the only issue was the showerhead could have done with either a good scrub or changing. All in all a pleasant stay couldn't hesitate booking again.
Mark
1 晚行程
8/10
Martin
3 晚商務旅程
10/10
Daniel
2 晚行程
10/10
Clean and tidy, staff were very helpful and polite. Would stay again
Daniel
3 晚行程
10/10
Very clean room and absolute perfect stay.
Lewis
1 晚行程
10/10
Great place, very friendly staff, rooms spacious and comfortable. Slept well through the day, as working nights. Not much of meal choice at the adjacent Roadchef unfortunately...
Michael
2 晚商務旅程
8/10
I booked a delux room with one double bed and the photo showed a sofa in the room. I got a room with one double and one single bed and no sofa. The reception said there was no such room as I had booked at this hotel. ?
The bath/ shower only had the hot tap working so the shower became very hot and was unable to cool it.
Otherwise a very comfortable and quiet night.
Paul
1 晚行程
10/10
Very comfortable, quiet. Ann was very friendly and helpful on reception.
Tony
2 晚商務旅程
10/10
rooms are clean and comfortable, staff are very helpful and friendly.
Good value for money