2/10
My experience at a hotel in Chicago was extremely disappointing, and I feel compelled to share it. The conditions of the rooms were simply unacceptable, flirty bed covers and there were no mirrors in the restrooms because another guest broke the mirrors before —when we asked in the front desk for help to change for another rooms they tell us that there was no more rooms available, I was so disappointment because I had a paid reservation in a month in advance, —and I encountered roaches and other bugs throughout the facility. Given the high price per room, I expected far better accommodations. To add to my frustration, the rooms had a strong odor of marijuana, which is shocking for a Hampton hotel. The level of service did not meet my expectations at all. I will not return to this hotel and strongly advise others against booking here, especially if traveling with family. This hotel made our experience in Chicago negative for my kids and family, and I believe everyone deserves better.
Jahan
4 晚家庭旅程