8/10 很好
2025 年 5 月 9 日
A mixed bag
The hotel itself was superb. Great location in Chicago room is comfortable.
I wish you happened when we arrived in the room and discovered a bag between the bed and the window which contained a half feet and chicken. I took it down to reception and they were not very responsive and the female staff member just stared at me. I asked her to take it and told her I was not impressed which she did and then she stated that she would get the supervisor to contact me regarding this issue which I never receive contact over the three days over there.
Other staff, particularly a young gentleman who was behind the counter in reception on the days following was absolutely spectacular friendly helpful accredited to your hotel
Another minor issue was the fact that the shower/bath did not drain very well and would constantly fill up while showering
Amanda
Amanda (3 晚家庭旅程)
Hotels.com 真實旅客評價