We would have preferred a double bed instead of two single beds and better shampoos and shower gel but other than that everything was adequate to our needs. The manager was very polite and helpful and spoke good English.
真實旅客
1 晚浪漫旅程
Expedia 真實旅客評價
10/10 完美
2019年2月27日
Nice to have kitchen, eating and seating areas too for a reasonable price.
Some building work going on, but didnt cause any problems.
真實旅客
3 晚行程
Expedia 真實旅客評價
8/10 很好
2019年2月26日
Good location. Helpful manager. No phone in the room. Room service could be better organised
真實旅客
3 晚行程
Expedia 真實旅客評價
6/10 不錯
2016年12月30日
Not a Good Fit for Us
The hotel bathroom was disappointing, The place appeared to be more of a two star hotel than 3 star place. The pillow sheets were stained. The manager and staff were helpful and tried to make our stay as enjoyable as possible but we just expected a nicer hotel. Hotel location was good in that we could walk to all the sites.
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2016年12月30日
Great
Excellent place and proximity to everything!
真實旅客
Hotels.com 真實旅客評價
6/10 不錯
2016年12月22日
A Frustrating Stay
Phil's are not ready to live up to their listing. The air conditioning is only in the bedroom of the suite. Daily housekeeping is offered only if it is requested, and even then soap and towels had to be asked for, the bed was left unmade, floors were not cleaned ( a dead cockroach remained on the bathroom floor for 3 days! ), and trash bins were seldom emptied.
The shower did not work properly and was repaired rather poorly. Complimentary water was difficult to obtain and we were actually asked to pay for it the first morning.
The cleaning boys left the key to our room in the door for a full day.
Premium bedding was quite tired and worn.
Wifi was inconsistent.
The "free newspaper" was never supplied.
The "balcony with city view" overlooks a tin roof and patio of a next door residence.
And we were constantly told that we were the only guests who had any concerns. All we wanted was what their listing stated when we made the booking. Phil's ended up being a frustrating stay.
Dale
Hotels.com 真實旅客評價
2/10 欠佳
2016年12月20日
Phil's lodging with no amenities -What a dump
I had the misfortune to stay at Phil's Residency(should be lodging).No wi-fi a few times the wi-fi registered on my iphone. No room cleaning for a week-on enquiry was told that I had the room key.No restaurant any where near.The two Bihari children employed by management brings plastic bags with food.To top it off the night manager Augustine was not able to swipe my credit card.I had to do it for him.The day Manager Ravi Menon tries to talk glibly and explain away lack of amenities. They charge Rs.5000 for this.I got 2 plates,2 buckets, 2 spoons as amenities and a few strip sachets of shampoo and sample soaps.Whew what a mistake.
Narrow road in front of property.Phone lines are working only as intercom -you got to go to the loby to make outside calls
George
Hotels.com 真實旅客評價
10/10 完美
2016年7月31日
Manager Ravi is very good at his job
He arranged some trips at short notice
Would recommend
shuja
Hotels.com 真實旅客評價
10/10 完美
2016年3月21日
The cleanest best value for money and friendliest
Value for money
Friendly
Clean
Outstanding
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2016年3月13日
Great start to India
Me and 2 freinds had a brilliant stay at Phil's the staff were great and helped with everything we asked for friendly and spacious. Would recommend highly.
Cameron
Hotels.com 真實旅客評價
6/10 不錯
2016年3月4日
Recomendo
Muito bem localizado, ótimo atendimento, sempre dispostos a auxiliar, higiene de bom nível, mas não tem café da manhã. Bom custo - beneficio.
Flora
Hotels.com 真實旅客評價
8/10 很好
2016年1月26日
Top spot.
Nice place and nice staff. A well run establishment.
Ross
Hotels.com 真實旅客評價
8/10 很好
2016年1月8日
Great bet for Fort Cochin
We enjoyed our one night stay at Phils. The staff were very welcoming and the location was good. The appartment was spacious for the price. The only way this place could improve is to just clean things up around the edges really. For example, there were a few scuff marks on the walls and there was no headboard for the beds. But these are small things. Overall, this is a great bet for Fort Cochin.
Pavel
Hotels.com 真實旅客評價
6/10 不錯
2015年12月22日
Bra hotell för stor familj
Helt ok hotel beläget bra i Fort Cochin, praktiskt med flera rum ( mer som en mindre lägenhet) för oss som var 5, ok standard med minus för att det ej bytts handdukar de 3 dagarna vi bodde där. Väldigt trevlig och bemötande personal.
Patrick
Hotels.com 真實旅客評價
10/10 完美
2015年12月22日
A Wonderful Stay in Fort Kochi
Great little homestay in Fort Kochi. Mr Ravi, the manger, and his staff were most helpful. Walking distance to all the major sites. Great overall experience.