Hotel cancelled my ztay 3 nours before check in!!!
They called me at 10 am to verify if i still needed the room and j confirmed i did. Then i receive a call at noon telling me they are going to cancel since they dont have a 2 bedroom available. Horrible service
Jose
Jose (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 3 日
Yong
Yong (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 22 日
Yong
Yong (7 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 9 日
Roger
Roger (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 13 日
Victoria
Victoria (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 7 日
I had to leave and rent another hotel, not comfortable with people around my company vehicle no light outside. waited for a long time for someone to help me at the front desk.
Armando
Armando (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 3 日
Rude staff
Omar
Omar (7 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 2 日
Heater broken.. Microw all rusted.. cockroaches on the bed.. counter.. inside the toilet..very noisy outside.. no security..
The outside lighting was verlow
Jesus
Jesus (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 30 日
Didnt like nothing, cable didnt work and wifi was not available for guest
Jose
Jose (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 25 日
Good!
Glendell
Glendell (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 23 日
The room was ok but the staff was rude and not friendly. I felt unwelcomed.
Samantha
Samantha (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 13 日
Had bed bugs and roaches but the staff were so amazing.
真實旅客
8 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024 年 12 月 10 日
Se siente un ambiente inseguro
Jesus De los
Jesus De los (8 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 7 日
Amr
Amr (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 11 月 24 日
The front desk clerk was very nice and attentive. The bed was done but the sheets dirty. The floor had not been swept. There were two young men yelling profanities at each other in the hallway. We felt unsafe.
Jose A.
Jose A. (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 11 月 8 日
Horrible customer service the owner was very rude! Service sucked! Charging people without telling them what there charging extra for!
Brittney
Brittney (10 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 10 月 28 日
Necesito el reembolso que pagué con mi tarjeta, al llegar al alojamiento me volvieron a cobrar, el lugar terrible las almohadas oían feo a sudor las cobijas a remojado el baño estaba sucio y el cuarto en general estaba lleno de pequeñas cucharachas.
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 13 日
Made my reservation online with Expedia and was charged $70 smooth and effortless as always. Got to my hotel to check in and the lady claims she has no proof where I paid even after showing her my receipt and confirmation from Expedia. So I get charged an additional $60 after she told me my card wouldn’t be charged twice. Finally get checked in and when she hands me my room key she also hands me a can of spray deodorizer and says I’m being honest with you your going to need this. I’m thinking it’s just a smokers smell but omg it smelled like death. The smell was so strong in that room it gagged me and made my eyes burn. I go back downstairs to the office window to tell the lady I CANNOT stay in that room cause of the odor to find a clipboard with big bold letters that says DO NOT SELL 208. so after we exchanged conversation about how she couldn’t refund me and how there were no other rooms available I get put in room 419 which smelled as well. The whole 4th floor smells awful. The room was dirty and full of roaches. Thank god I didn’t have baggage, no telling what I would have taken home with me. Went to the store and bought air fresheners to try and mask the odors. Super noisy street traffic and trains all night long. Stopped in to rest before finishing my 7 hr drive home. Didn’t sleep cause of the smell, bugs and noise. Got taken for $130 which I will probably never see my refund. Just to note I’ve stayed here before several times with no issues but guaranteed never again.