When we arrived we were told we didnt have a room even tho they had our name. Blamed it on a third party that wasnt supposed to be taking room reservations because of a water main break. When we asked for a refund on our card we were told there was nothing the hotel could do because we booked thru a 3rd party.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Kayla
Kayla (21 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 26 日
Johnnie
Johnnie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 24 日
Michelle
Michelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 10 日
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 30 日
Management was a joke charged me without telling
Terrible management needed to talk to the manager about a charge that was put on my account without speaking directly to me about it first then asked to speak with her to only be told that she was there but wouldn’t not talk to me because she was in training until mid February the assistant manager was an absolute ass about the whole situation it was the worst wood springs I have ever stayed at
Dalton
Dalton (7 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 23 日
Shamarea
Shamarea (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 16 日
Lolita
Lolita (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 15 日
The staff were so friendly. The room was perfect for our needs. We will stay there again.
Amy
Amy (6 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 15 日
Smh
I fell on ice at this hotel an only the front desk manager showed concern it hurst cause I have no choice but to be here I hurt my body really bad I can barely walk an still all on camera they don’t care
Lolita
Lolita (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 15 日
Lolita
Lolita (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 14 日
Maria
Maria (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 13 日
Lolita
Lolita (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 12 日
They would not let me check in.
Dave
Dave (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 7 日
Lolita
Lolita (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 7 日
Lolita
Lolita (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 5 日
I heard banging the first night. I got up to take a shower and the faucet part that ipull for the shower came off so i could not take a shower! The toilet rocjed every time I used it. The channels were not accurate at all with the guide. One of the vending machines did not work and the other one gave me the wrong drink twice!