The room is large enough but is not very clean. The wifi is limited in the area of the lobby and the first floor, not very convenient. The location is very close to the city centre and the station. It is very convenient. It is very good that the free car park can be provided.
真實旅客
10/10
Easy access to Stirling Castle, Church of the Holy Rude, Old Stirling Jail and dining options.
Marisa
1 晚浪漫旅程
10/10
Richard
1 晚行程
6/10
Sorry but its 2021 not 2012. The world relies on the internet so to have it available in one corner where you have to stand on a chair and tilt your phone backwards and forwards for 10 minutes is ridiculous.
Its a pretty hotel in a great building with a decent bar and restaurant but no in the room wifi on a working trip is a deal breaker for me.
D
1 晚商務旅程
6/10
F
1 晚行程
6/10
Well located, food was good and staff/service were/was very friendly, but rooms have seen better days, beds were rock hard and my window catches were broken, so couldn't be shut - which was a problem as it was quite noisy outside. Had the worst night sleep I've had in a long time, so unlikely to stay again.
R
1 晚商務旅程
10/10
Only one small point, the plugs in the sink and bath didn’t work, had to pull them out to drain the water away and they were extremely dirty.
真實旅客
3 晚行程
10/10
The hotel was in an excellent location. The room was very clean, the staff were friendly and the breakfast was good. Would definitely stay again!
Kathryn
1 晚友伴旅程
8/10
Rashad
1 晚友伴旅程
8/10
Lorraine
1 晚行程
8/10
Nice people excellent food, town centre location, tv poor reception.
Warren
3 晚商務旅程
8/10
It was comfortable for the one night. The restaurant was chaos in the morning. Impatient people pushing in at breakfast and not following social distancing guidance. Bedroom was tidy but no remote for the tv. Requested a remote for room easily.
Eleanor
1 晚行程
2/10
Abigail
1 晚行程
10/10
Magnifique hôtel de plus de 200 ans, bien entretenu, chambre vaste. Nous recommandons le restaurant et son excellent chef qui cuisine des saveurs gourmandes avec des produits simples. Personnel du bar restaurant très sympathique.
Elisabeth
1 晚行程
6/10
Central to Stirling but very limited on-site parking
真實旅客
2 晚行程
8/10
Stayed in July 2021, the hotel was clean, as was our room, but it just feels a little tired and in need of updating. Our room was very warm,but luckily there was a fan provided. Overall an OK stop off on a long journey, and the main thing was it was clean throughout.
The free car is dependent on arrival time, we were lucky to get one of the last spaces, but didn't like that fact the public can access it, when I went back down later to get something from the car there were people sat drinking out there which made me feel uncomfortable and a bit wary whether the car may get damaged.
Andrew
1 晚家庭旅程
8/10
The location for shops, restaurants and amenities is perfect. Very welcoming, felt really comfortable.
真實旅客
1 晚浪漫旅程
6/10
Donna
1 晚行程
4/10
When we got to our booked “family room” that should’ve been a double with a single or a sofa bed we walked into a twin room with no sofa bad made up. I asked receptionist if we were in the right room to be told yes but as if booked after 2pm housekeeping have gone so I’d have to make up the sofa bed myself! She gave me the keys to the room Nextdoor to see if that was made up just to check but it wasn’t, I helped myself to 2 pillows and the towels to finish up making my room though.
Dinner wasn’t much better, service to be seated was incredibly slow, the waitress brought my boy’s food with no cutlery and looked shocked when we asked for some, then did the same when my wife and my food came! The food (we both had lamb) was incredibly tasty so big plus on food quality (the only positive).
On return to the room we got to bed but one bed had a totally slopping matress, it had gone on one side meaning we had one twin bed and a sofa bed which I ended up sharing with my 4 year old.
After a dreadful nights sleep we thought we’d get showered and leave, well that would’ve been nice if the shower worked! Just a dribble. So on leaving we advised receptionist of all this and left to get some breakfast elsewhere.
If you are looking to stay in the area I’d have a look at other options, I paid over £100 and could’ve stayed in a Holiday Inn cheaper but we like try the non chains. On this occasion I think we chose wrong.
Andy
1 晚家庭旅程
8/10
Golden Lion is a nice hotel staff nice and food really good weve been few times .its nice and central
Robert
1 晚行程
2/10
ARRIVED AT 1930-HOTEL BOARDED UP WITH MONIES TAKEN
John
1 晚商務旅程
10/10
Mark
1 晚行程
6/10
Luke
4 晚商務旅程
8/10
We checked in and the receptionist lacked any people skills. No eye contact, barely said two words to us. During our stay she was most unhelpful with cold word answers and no efforts to help or give information. She was very timid and seemed to be in the wrong role in such a customer facing job. Sharon I believe her name was.
The original room we were given was ghastly. Small, very dated and barely enough room to have a suitcase and two people. The bed was two singles clipped together and was tiny. We complained and got upgraded to a bigger room which was much better. It was worn and very dated, chipped furniture and the ceiling could do with replastering as it was full of dents and bumps.
I called the restaurant to see what time they served food, we were told 21:30. We arrived just before 21:00 to be turned away and told the girl who had informed us of this was in fact lying. They wouldn’t serve us anything, even a side dish or anything even though people had reserved tables still.
The housekeeper didn’t come to the room one during our 5 night stay. I accept due to covid 19 there’s limits but for 5 nights it would have been nice to have our bin replaced and some more tea or coffee. I had to keep asking for bin bags and an extra toilet roll, which was annoying as the receptionist was so incapable of communicating.
The housekeeper finally showed her face on check out, banging and thudding so loud on our door 15mins before check out. Really rude and aggressive.