The first room, #226, had an air conditioner that had been vandalized and didn't work. The second room, #232, had a TV that didn't work, roaches, and we couldn't leave the room because they couldn't get a key to open the door. Only the management all-access key would open the door. So once we were let in, we were stuck for the night.
Our only other option was a room on the 4th floor, but with no working elevator, that was too much for us to deal with when we were exhausted from a long day of travel.
Thank you,
Paula Laridon