I reserved a room online, paid, got confirmation, however night stay told me it wasn't paid. Was told no invoice, nothing showed up on Expidia showing we had a room, but it did show on my end. She refused to let me pull it up to show her. We had to pay, again, for a room.If it was not so late and my mother just getting out of ER, I would NOT have even paid for another room. Also, no breakfast for a fancy and expensive place, just snacks.