真實評價
2/10 欠佳
真實旅客
2021 年 8 月 8 日
Wow...not to be repeated. After checking in for 1 night and being shown to a lovely room the manager banged on the door. She was angry, aggressive and shouting that I hadn't paid....after an hour at Reception she would not accept the Expedia reservation number or email confirmation as proof of receipt.....repeatedly saying that she hadn't been paid. She was very rude throughout. It upset my children. There was no apology when we left...only a bill for city tax!!! Such a shame as the hotel was nice.