Lovely hotel, the staff were very friendly. It was very fresh and very clean. The room was well appointed and very large with a comfortable bed and lovely air conditioning
There was tea and coffee and bottled water in the room it was also lovely as you did not have to pay for parking as a lot of other hotels charge for parking it had a lovely swimming pool and a lovely restaurant. The food look amazing but I did not eat there. I would highly recommend this hotel.
Barry
Barry (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Excellent stay
Excellent service, extremely friendly and pleasant staff.
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Good day and bad day!
We had good stay how ever the bar at the hotel closed at 10.30am they had turned off the coffee machine ! Breakfast was lovely in the morning and we talk our time eating .
We used as a base to go to lingfield racing which was a terrible day not one winner !
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Good but lacks plant based choices
Lovely hotel. Enjoyed the small gym. Compact but functional overall. Many stairs were a challenge for heavy suitcase.
Disappointed about breakfast choices. As a plantbased eater who is not into processed foods, having choice of only vegan sausage and fruit not worth the cost of buffet.
Christa
Christa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Angela
Angela (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Lovely place to stay
Lovely place to stay
zulfiquar
zulfiquar (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Would come here again
Helpful staff good room
Stephen
Stephen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Amazing
Enjoyed the spa and stayed another night. Very decent and clean. The hotel staff very polite and helpful. A good place to chill.
Cynthia
Cynthia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Excellent stay very nice room and breakfast
Donna
Donna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Laura
Laura (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 25 日
Hotel was fine, comfortable and clean, staff dealt with minor annoyances efficiently such as when the room keycard stopped working, would definitely stay here again if we're visiting the area
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Priscilla
Priscilla (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Outstanding
Outstanding. Was a last minute booking after a late airport arrival. Despite me arriving tired during the early hours of the morning the staff couldn’t have been nicer. Room was beautiful, comfortable and well stocked. Very impressed!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Great place to stay!
Nice hotel with excellent facilities.
Chose this hotel over others in the area as it had free parking, air conditioning and late check out options.
Breakfast was great, very well organised and plenty of choice, worth paying the extra for.
The staff were all really pleasant and helpful, especially Tibor on reception.
The room was spacious and clean, mini fridge a bonus.
We had an issue with the air con which was making a loud noise, but the staff very quickly arranged another identical room just across the corridor.
Really can't fault it, wish we had booked 2 nights so we would have had time to use the pool. But we'll definitely stay there again so spa and pool next time!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Emma
Emma (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Andrew
Andrew (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 15 日
Oliver
Oliver (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 15 日
Nothing Elite about this place
Such a shame that this hotel has changed hands.
Now owned by Britannia Hotels.
Virtually deserted car park. Tired exterior. Unkempt gardens.
No conversation welcome on check in with simple - that’s what you’ve booked- comment when I saw Double Cosy room. Doesn’t state the word ‘cosy’ on the website.
Food would not be served in the restaurant but the bar. ‘When the chef gets here’ I was told.
The room was indeed ‘ cosy’. Small but ok for one.
Bathroom and sides were clean but the floor could have done with another vacuum.
Decided to walk out for food elsewhere. Star Inn, just along the road.
Had a walk into the Spa and swimming pool. Used to be lovely.
Just not a good aroma, tired and unkempt now. No staff manning it. Deserted, gave it a miss.
Had a broken nights sleep on a squeaky lumpy mattress. Bumpy pillows with a musty smell.
Quick cup of tea, after I’d cleaned the nozzle of the kettle of whatever detritus had nestled itself there!
Checked out with not a nod of acknowledgment from the two ladies on the front desk.
In my opinion, the staffs attitude is as tired as the hotel.
Needs a major revamp now as sadly in decline.
I don’t think that Britannia Hotels is going to achieve this. Asylum hotel accommodation incoming I fear.