When paying a premium price at a luxury, 5-star resort, you have certain expectations and standards to uphold. My room was infested with gnats and ants — not just a few, enough to make it feel like I was camping, not staying at an upscale resort. To make matters worse, the entire room reeked of sewage and feces. The smell was overwhelming and completely unacceptable for any hotel, let alone one that advertises itself as high-end.
No amount of amenities or pretty scenery can make up for the fact that the basic standards of cleanliness and comfort were completely ignored. I brought these issues to the staff’s attention, but the response was underwhelming at best. I was greatly disappointed.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
rita
rita (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 2 日
Beautiful estate!
The estate is absolutely stunning. It was clean, gorgeous, and super comfortable. I was very pleased with the aesthetic and amenities. I found the food underwhelming which was disappointing based on the intention and care the place puts on having fresh, farm to table food.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Gorgeous property. Be prepared to walk a lot. Wear comfortable shoes. Food was amazing. Many different style rooms. Go with friends. We were there for a wedding.
Colin
Colin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 4 日
Nancy
Nancy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 4 日
barbara
barbara (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
A Truly Enchanting Stay at Il Borro
I recently spent three unforgettable days at Il Borro, and it exceeded all my expectations. From the moment we arrived, we were captivated by the breathtaking views of the Tuscan countryside. The property is immaculately maintained and offers a perfect balance of luxury and authenticity.
We stayed in a spacious villa that offered both comfort and charm—an ideal setting for relaxation. The staff were exceptionally helpful and welcoming, always going the extra mile to ensure our stay was perfect.
One of the highlights was the food. The pizza was some of the best we've ever had, and the overall dining experience was fantastic, especially when paired with Il Borro’s impressive selection of wines. The wine tour was both informative and enjoyable, giving us a deeper appreciation for the estate’s rich winemaking heritage.
The spa experience was another standout—peaceful, professional, and just what we needed to unwind. Every aspect of our stay felt carefully curated and indulgent.
We’re already planning to return, hopefully for a longer stay next time. Il Borro is a true gem in the heart of Tuscany, and I highly recommend it to anyone looking for a unique and luxurious escape.
Ishan
Ishan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
I really felt like we were punching above our weight class. The staff was gracious and on top of everything. The food felt like Michellin Star quality and experience. The scenery was breath taking. The wine was even better than that.
Such a wonderful place to go.
Jason
Jason (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 9 日
Not a pleasant experience. Must improve cleanning, concierge, breakfast was desaster…unfortunately
Luis
Luis (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 20 日
Snehal
Snehal (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 9 日
Amazing time with great wine, food, rooms, and adventures!
Gavin
Gavin (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 30 日
Mohanned
Mohanned (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 14 日
If there were a higher rating than wonderful Il Boro deserves it.
Incredible staff, dining and experiences
Steven
Steven (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 12 日
Arur
Arur (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 28 日
Samuel
Samuel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 30 日
Cathy and Ned
Cathy and Ned (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 26 日
Alessandro
Alessandro (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 9 日
Staff muito atencioso, hotel limpo, charmoso e restaurantes fantásticos. A pizza de lá é divina!
Cesar
Cesar (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 8 日
Incredibile
Abbiamo trascorso il w.e del 1 novembre in questo straordinario borgo.
La nostra camera era una suite delle aie.
Camera molto grande, arredata con stile e nei minimi dettagli. Anche il nostro cane aveva la sua cuccia con ciotola, acqua e biscottino di benvenuto.
Compreso nella tariffa anche i caffè, le consumazioni al mini bar e una bottiglia di vino di produzione il borro.
Il servizio è impeccabile, ottimo anche il trasporto che viene offerto gratuitamente per muoversi all’interno del Borgo, cosi come tutti i ristoranti presenti in loco. Abbiamo usufruito della private spa, della visita in cantina e di una passeggiata a cavallo, tutto ben oltre le più rosee aspettative.
La filosofia che c'è dietro a questo maestoso progetto è straordinaria e si respira in tutte le aree del borgo le quali sono state portate a nuovo mantenendo l'anima originale del luogo.
Assolutamente da provare.
Alessandro
Alessandro (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 28 日
This was an amazing property. Would love to come back
sally
sally (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 24 日
Bruno
Bruno (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 7 日
Our experience at Il Borro was absolutely wonderful! From the moment we arrived, we were greeted by friendly staff. Everyone was very helpful.
Our rooms were absolutely stunning, complete with amenities (robe, slippers, etc.) We ate at Osteria Del Borro, which was a wonderful experience; the food was fantastic. The breakfast options were also very plentiful, and the food very fresh. We loved exploring the grounds and would definitely recommend doing a wine tasting. We did the Drops of Jupiter Experience.
Our family is looking forward to returning to Il Borro in the near future!