For starters, this is one of the types of facilities that you want to book a certain room not the hotel General reservation. Since this is a group of many buildings to it, and the quality of the room goes from a very basic room to a nice luxury room.
We booked a room for five and luckily the manager was on site during check-in to move us to a room that would fit our family. Our first room was way too small.
Reason for removing one star removed because the Wi-Fi did not work. The AC would not cool and TV wasnt working. We reported this at time of check-in and no maintenance arrived. We called the After Hours phone number. Nobody answered. Second day we checked on status, no work order. During our stay Wi-Fi never worked. AC had trouble keeping up with the high heat. We did figure out how to make TV to work. Requires input to be HDMI .
I removed the second star as the building we were in the bathroom windows are clear glass. The shades were broken. There was no curtain. I was surprised to have a man start talking to me while I was in the shower outside by a window. I had small children with me. See photos.. Management was notified and they stated they would address the issue. Something that should've been addressed long time ago.
Breakfast is basic. Facility was clean. Location is perfect.. staff was friendly, but overwhelmed by the number of clients during check-in.
For a family of five we were paying over 500 per night. You pay for location.
Kevin
Kevin (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 28 日
No hot water the entire stay.
jackie
jackie (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 25 日
Cute hotel
We had a really nice stay at Winkler house and its perfect location in Key West.
Breakfast was good on weekdays but in the weekend, it seemed like they were too low on staff, there were no clean disches and there were no juice or milk and we had to ask and wait for the things, as they didn’t circle to see what needed to be filled up (they had to go to the store for milk).
The room was really nice and spacious, and the beds were good. could have done without the cockroach In the room though.
Pool area was clean and nice and had all we needed after a warm day of sightseeing.
Jette Fedders
Jette Fedders (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Reidar
Reidar (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Gregory
Gregory (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
Michelle
Michelle (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
KONSTANTIN
KONSTANTIN (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Great location and friendly service
Great location and friendly service. Gigi from front desk and all staff are always available when needed. The location is great since you can go walking to all major attractions / spots. Breakfast is good an free parking (but limited is available)
Artur
Artur (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
ana
ana (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 24 日
Mary Ellen
Mary Ellen (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 20 日
Great!!
Sharon
Sharon (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 22 日
Bridgette
Bridgette (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 19 日
Shawna
Shawna (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Highly recommend
The staff was friendly. Everything was clean and comfortable. The attention to small details, such as labeling the light switches, made us feel welcome. The breakfast was fresh and delicious and the ample outdoor seating was tropical and beautiful. We recommend staying here for a stay in Key West.
Denise
Denise (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Jacob
Jacob (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Great Location
Outstanding location. Very nice room; a bit dated but all amenities work.
Paul
Paul (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 2 日
The location was great, but a ninth time can get a little laid if you have little ones (maybe depend of the room you get too)
Moira
Moira (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 30 日
Christine
Christine (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 30 日
We had a great stay at the Wicker Guesthouse. Right on Duval Street, close to everything. There's a nice pool and dining area in a private setting.
Gino
Gino (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 27 日
Overall the property met our needs. The location is perfect.
Joe
Joe (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 27 日
Close to bars, restaurants, and shopping on Duval Street. The room was smaller than we expected but very clean and the bed was comfortable.
Bryan
Bryan (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 27 日
Wij verbleven als gezin met 3 kinderen in de leeftijd van 6-11 in een standaard kamer. Om te beginnen de locatie was top! ‘s nachts wel rumoerig, niet goed te herleiden of dat van het complex afkomstig was. Ontbijt prima. Lekker zwembadje. Alles leuk opgezet. De kamer daarentegen was klein en op een weggestopte plek, voor ons gevoel hebben we de ‘slechtste kamer ‘ gekregen. Prijs-Kwaliteitverhouding erg duur. Om die reden zal ik niet nog een keer hier boeken. Omgeving en faciliteiten kunnen nog zo fijn zijn, een prettige kamer waar je jezelf prettig in voelt is toch echt erg belangrijk.