Eşimle balayı tatili için geldik ücretsiz balayı odası süslemişlerdi. Otel çalışanları son derece ilgili ve samimilerdi. Temizlik ve hizmet çok iyiydi. Herşey için teşekkürler #DukesThePalm
Enes
Enes (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 6 日
Linus
Linus (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Giacomo
Giacomo (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 1 日
Not the experience we expected.
We moved from the Anantara hotel to Dukes the palm as we heard a lot of goods things. We booked a room with breakfast for 3 days through hotel.com. When we arrived the hotel said they did not have this booking. A particular rude receptionist called Chris seemed to have a very poor attitude and didnt listen nor take our complaints seriously. Vikas and Asif were amazing and a credit to the industry and without their help my time on holiday would have been a mess. The pool is way to deep for children so you if you cant swim or have small kids there is a limited shallow end. Not a great experience and I wont be going again.
Mohammed
Mohammed (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 28 日
Great Stay - Highly Recommend!
Check-in was quick and easy, which set the tone for a smooth stay. The pool is absolutely amazing, and the rooms are wonderful – clean, comfortable, and well-maintained. I was especially impressed with the housekeeping team; they do an excellent job.
We did have a minor issue during our stay, reported to the front desk and it was resolved promptly and professionally. Great service all around!
The only downside was breakfast – it can get very busy. But with so many guests and lots of hungry people, it’s understandable.
Overall, a fantastic experience. Would definitely stay here again!
Dusko
Dusko (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 16 日
Thiago
Thiago (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 12 日
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
javier
javier (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
Adyr Eduardo
Adyr Eduardo (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Kubra
Kubra (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 26 日
Terrible hotel
Terrible services and false promises. No Senior management available to make the things correct. Manager in duty has only one thing to say… Senior management not available either due to evening (after 6 PM) or not available due to weekend… first time seen in 20 years of traveling such a worst 5 star hotel… not sure if the rating of 5 star is genuine or not.
Anju
Anju (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
Anne
Anne (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 4 日
Tom
Tom (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 3 日
Average hotel
You can tell that the hotel once was a great hotel but has been neglected. Bad cleaning and weird smell in the hotel room.
The pool area was huge but old and needs som maintenance.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Harikaaa
Her şey çok güzeldi, herkes güleryüzlü ve ilgili. Bütün çalışanlara teşekkür ederiz…
Salih
Salih (6 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
You was very happy with all the services provided
naveed
naveed (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
3rd time at this hotel, loved it
Hannah
Hannah (8 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 21 日
Erster Eindruck macht was her doch auch nicht mehr. Mitarbeiter waren freundlich und bemüht. Lobby und der Frühstücksbereich sehr schön und sauber aber für mich auch nicht mehr. Leider passten die Bilder bei der Buchung nucht für mich mit dem was wir vorort gesehen haben nicht überein. Ich hatte um einen frpheren Chick In ins Zimmer gebeten dies wurde auch ermöglicht doch das Zimmer entsprach nicht mehr meiner Buchung. Nach freundlichem Nachfragen ob dies normal sei keinen Balkon zu haben und nur ein Fenster das sich minimal öffnen lies
Angela
Angela (11 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Diana
Diana (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Fantastic holiday, amazing hotel at a brilliant location.