It took a long time to be greeted even after dialing the number for service. Once greeted it was discovered that the room wasn’t ready at 4pm with check in being at 3pm. The desk clerk stated “no one wanted to clean rooms”, she had on gloves as if she had been preparing rooms. The room was clean but there was no bedspread on the bed.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月12日
Brittany
Brittany (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月8日
Brigette
Brigette (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月7日
Do not recommend
Horrible. Dirty. Fire alarms went off 6 times first night in the middle of the night and twice the second night. All other occupants live in the hotel. Do not recommend.
Megan
Megan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月7日
Brigette
Brigette (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月6日
Ismael
Ismael (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月5日
The toilet seat was broken and just slid to the side. Wasn't very clean. There was no remote for the tv and no staff around and the front desk was closed so couldn't even use the TV. Had to wait for staff to take a personal phone call before they could check us in.
William
William (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月5日
Kylie
Kylie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Brigette
Brigette (8 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月13日
Arrived an hour after check-in, room still not ready. No idea when it would be so I asked if we could at least drop our bags and use the restroom. No. Jokingly asked if I should find a bush and he said that he would. Told them to call when ready, after an hour I went in and it was finally ready. Out of key cards so gave me a quarter sized key fob. Restroom right inside behind check-in I could've used, floor in room was still soaking wet, light over sink was broken and sitting on the toilet. Terrible stay.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月10日
Do not book here
Couldn’t check in as room wasn’t ready at 15:00, told to come back after the event we were in town for. Came back later rooms still weren’t cleaned and had been double booked. Had to find a different hotel. Experience was worst hotel experience have ever had.