我可否免費取消安姆斯特拉瓦維爾豪華公寓的預訂，並獲發全額退款？

可以。安姆斯特拉瓦維爾豪華公寓在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

安姆斯特拉瓦維爾豪華公寓是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

安姆斯特拉瓦維爾豪華公寓是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每輛車單程 PLN120。

安姆斯特拉瓦維爾豪華公寓的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：00:00。退房時間為 11:00。

安姆斯特拉瓦維爾豪華公寓店內與附近有什麼好玩？

安姆斯特拉瓦維爾豪華公寓備有花園。

安姆斯特拉瓦維爾豪華公寓是否配備廚房或迷你廚房？

是的，廚房亦配備咖啡機及雪櫃。

安姆斯特拉瓦維爾豪華公寓附近區域有何特色？

從安姆斯特拉瓦維爾豪華公寓出發，短短 8 分鐘步程可到瓦維爾城堡，10 分鐘步程即達中央集市廣場。

克拉科夫安姆斯特拉瓦維爾豪華公寓優惠

Q: 安姆斯特拉瓦維爾豪華公寓是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 安姆斯特拉瓦維爾豪華公寓店內與附近有什麼好玩？

安姆斯特拉瓦維爾豪華公寓備有花園。

Q: 安姆斯特拉瓦維爾豪華公寓是否配備廚房或迷你廚房？

是的，廚房亦配備咖啡機及雪櫃。

2/10 欠佳

2019 年 8 月 19 日

We didnt even get in cause they didnt have our reservation in books. Even when it was confirmed. Of course staff didnt speak English at all.

7 晚浪漫旅程

Ebookers 真實旅客評價

2/10 欠佳

2019 年 7 月 24 日

VIKTIGT!

Det var ingen som kom och mötte upp oss med nyckel så vi fick snabbt boka ett annat boende som jag har kvitton på och vill att tillbaka för utlägget

Annika (6 晚浪漫旅程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 5 月 6 日

Good location

Great location. Many good restaurants around, short walk old market and castle. More communication on how to collect keys would make checkin pleasant experience. We wasted at least 40mins on walking around to find their office. Advice : get soap to bathroom

Jacek (1 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2019 年 3 月 4 日

Have stayed at this apartment block over the last 5 years. The first 3 years it was superb! The first time I stayed I was met with the Keys and there was a small bottle of wine with a welcome card from the Amstra team, Unfortunately last year I was met with the keys to the apartment plus a charge for cleaning 50 Zloty.This year I was sent a text on arriving in Krakow with an address to pick up the Keys before heading to Apartment. Plus the 50 Zloty charge Not ideal when you have heavy luggage to haul.The service used to be Exceptional, Sadly no more!! Still love Poland and its people!!

4 晚行程

Ebookers 真實旅客評價

10/10 完美

2019 年 2 月 10 日

3 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 2 月 1 日

2 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 2 月 1 日

Allt var bra förutom att personalen inte kunde engelska. och städningen var inte på topp

2 晚行程

Expedia 真實旅客評價

10/10 完美

2018 年 12 月 17 日

Apartamento muy espacioso, en muy buen estado y bien equipados. Repeteríamos.

Salva (4 晚行程)

Expedia 真實旅客評價

4/10 一般

2018 年 12 月 15 日

Apartment was not as advertised, completely different to the pictures shown on Expedia for what I paid for. Poor communication from hotel, turned up to check in location stated on booking confirmation- was told over the phone I was in the wrong place and that I had to come to the main office. They then proceeded to hang up the phone and I spent the next 30 minutes stood on the street attempting to call the company. Eventually 45 minutes later I found the office. Apartment was clean, however shower door didn’t shut properly so water went all over the bathroom. The shower had almost no power to it which didn’t matter because we had lukewarm water for the entire stay- not ideal when it’s -1 degrees outside and you want to warm up. Just to top it off the heating didn’t work properly so the apartment went from being a sweat box to a freezer every five minutes. I wouldn’t recommend this apartment to anyone. Service was poor and the standard of hotel minimal

4 晚行程

Expedia 真實旅客評價

10/10 完美

2018 年 12 月 10 日

Great location to the market square and felt very secure. Staff were also friendly and happy to help

4 晚浪漫旅程

Expedia 真實旅客評價

8/10 很好

2018 年 11 月 6 日

la struttura è esattamente come appare nelle foto, quindi molto pulita e confortevole, la posizione in cui si trova la struttura è ottima a meno di 500 mt dal castello del wawel, quindi dal centro, l'unica nota negativa è che nessuno ti dice che all'arrivo in struttura, non c'è nessuno ad aspettarti per consegnarti le chiavi dell'appartamento/camera, che il personale all'ingresso non parla inglese e che quindi diventa tutto un pò complicato. fortunatamente x noi al nostro arrivo c'era un signore in portineria (gentilissimo) che pur non parlando inglese è riuscito comunque ad aiutarci e a metterci in comunicazione con l'ufficio dove si va a ritirare le chiavi che si trova praticamente girando in torno al palazzo, dove ci attendevano x la consegna delle chiavi. l'ufficio è aperto h24 e il personale parla inglese. La ragazza che abbiamo trovato noi è stata molto carina e ci ha dato tutte le informazioni di cui avevamo bisogno anche per quanto riguarda gli spostamenti in città.

3 晚行程

Expedia 真實旅客評價

2/10 欠佳

2018 年 10 月 23 日

Huoneiston yleiskunto heikko.Sänky aivan hirveä.Saavuimme klo 1 yöllä.Avaimen hakeminen hankalaa,ja info varsin vajaavaista.Päästiin asuntoon,todellinen pettymys,jos on annettu ymmärtää "luxury",tässä sitä ei todellakaan ole kuin nimessä markkinointi mielessä.Väsymys painoi ja uni olisi maittanut,nukkuminen ei onnistunut koska sänky täysin kelvoton.Keskellä sänkyä iso kuoppa johon kumpikin meistä valui,aivan mahdottomuus nukkua!!! Palautin avaimen,ei pahoittelua,ei välittämistä saatika hyvitystä!!!

4 晚行程

Ebookers 真實旅客評價

8/10 很好

2018 年 10 月 18 日

3 晚浪漫旅程

Hotels.com 真實旅客評價

4/10 一般

2018 年 10 月 4 日

Definitely not what you see in the photos...

Dirty - hair in the shower, dusty bathroom and stained walls and stained mattress. Broken air conditioning, blinds and window treatments hanging off the wall, under stocked kitchen items (2 glasses?!) and only one hand towel - not bath towel, bathmat or kitchen dishcloth. Terrible check in process, went to the address, they had no idea who I was. Had to call the hotel and walk to the main office to collect the keys with all my luggage. Rude staff, very dismissive, very disappointing accommodation when I was finally able to get access. Other people’s clothes and socks left in the wardrobe. Main light isn’t working in the entrance and nobody came to respond and fix anything during my stay.

3 晚商務旅程

Hotels.com 真實旅客評價

8/10 很好

2018 年 9 月 21 日

It was a pleasant experience clean quiet apartment nice food for breakfast friendly service

Joanna (1 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2018 年 9 月 20 日

Amazing Value for money!!

The apartment was lovely, very quiet area and perfect for a short break!

Megan (4 晚浪漫旅程)

Hotels.com 真實旅客評價

8/10 很好

2018 年 9 月 14 日

An excellent private apartment near the castle

When we finally got to our apartment it was excellent however the company that leases the apartments could do with a lot of improvement. They didn’t have any apartments ready for us despite confirming our booking the day before. The building where the office for collecting the keys isn’t signposted at all with their details. Our apartment wasn’t cleaned while we were there either and we were only given 2 towels. No mats to step out of the shower and no complimentary soap. However the apartment itself was top quality. Only 5 minutes walk from the main square and was fully equipped with kitchen utensils, a microwave, fridge and dishwasher and a washing machine in the private hall outside. I felt very secure as the building was key code entry and had 24 hour security.

lynda (5 晚行程)

Expedia 真實旅客評價

4/10 一般

2018 年 9 月 2 日

Basic amenities and misleading as luxury apartment

We did not meet representative at first on arrival, but met very kind gentleman who spoke polish and phoned and organised representative to meet us. concierge spoke no English but very nice gentleman. No starter pack on flat or no water. No instructions or map for city. This was an open plan basic apartment,studio but misleading as titled as one bedroom apartment. It had one double bed and sofa bed in lounge , which was separated from bed by half glass partition. Double bed was small and with very poor mattress that led to back stiffness. No side table or lamps. Bathroom at the other end of half bedroom! Balcony very spacious but no chairs or table. Kitchen under equipped and no microwave. Bathroom lacked drainage and so after shower,water was accumulated. We could not operate Tv. Apartment representative was very courteous with good English but could not do anything for our issues. We eventually got relocated next day to another very nice apartment.

jay (3 晚行程)

Expedia 真實旅客評價

6/10 不錯

2018 年 8 月 31 日

spacious apartment close to city amneties

Good kitchenette and bathroom. shower was quite good. Breakfast was delivered every morning at 8.30am . Basic for vegetarians No restaurant. Super market was close by. Staff did not speak English at the store. No hand towels in the bathroom. washing machine worked well. Drying was easier at the balcony. we paid 90 Zolty on arrival for cleaning and tax. No daily cleaning. Can get cleaning done for 70 or 80 Zolty per day. Air condition was very poor. we had to keep the balcony door open at night also. Though complained, nothing happened. No English TV. WIFI was good. for halal food, there was not any close by.

3 晚行程

Expedia 真實旅客評價

4/10 一般

2018 年 8 月 13 日

Ingen luksus

Ingen reception, der var ingen p-plads da vi kom, dårlig morgenmad som blev leverer i en papkasse, ingen rengøring under opholdet, meget billig indretning, hang ledninger ud af vægen flere steder, ingen køkkenredskaber til at lave mad, selvom der var køkken mm.

Anne-Christine (5 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2018 年 8 月 2 日

What a difference a year Makes!!

When I arrived to pick up the keys to the apartment I was met by a lady with a " Chip and Pin machine" stating that there are now additional charges for Cleaning and Maintenance!! When I last stayed at the apartments 16 months ago there was a bottle of Prosecco and a welcome note from the Amstra team.(NO CHARGES) What a difference a year makes. very disappointing.The Apartment unlike my last stay did not have a Washing Machine, Also an Iron, but NO board. bizarre. otherwise it was fine.and a wonderful stay in beautiful Krakow.

Robert (4 晚行程)

Ebookers 真實旅客評價

8/10 很好

2018 年 7 月 27 日

Hyvä sijainti hotellilla

Hotelli sijainniltaan loistava ja rauhallinen. Ei keskustan mökää ja sai olla kaikessa rauhassa.

Timo (4 晚行程)

Ebookers 真實旅客評價

8/10 很好

2018 年 5 月 8 日

5 晚行程

Expedia 真實旅客評價

10/10 完美

2018 年 3 月 27 日

Muy recomendable

Apartamento perfecto, ubicado en el centro y estancia a la altura de hoteles de 4 y 5 estrellas, todas las comodidades, incluyendo parking.

Hotels.com 真實旅客評價

6/10 不錯

2018 年 3 月 25 日

City break

Basic - all you need for a city break. We paid for a balcony but had no chairs or table in order for us to sit out. Comfort - was ok, room was warm and the shower was pretty good. WiFi - good. Breakfast was ok considering it’s delivered in a box. (Continental) We didn’t use the kitchen area but it’s there if you need it, microwave and hob. Fridge and dishwasher. Staff very responsive to emails (as they are never around) - security guards don’t really acknowledge you. Would stay again - nothing special but reasonable price.

Coral (4 晚行程)

Expedia 真實旅客評價

安姆斯特拉瓦維爾豪華公寓

Wawel Luxury Apartments by Amstra

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常見問題

我可否免費取消安姆斯特拉瓦維爾豪華公寓的預訂，並獲發全額退款？

安姆斯特拉瓦維爾豪華公寓是否允許寵物入住？

安姆斯特拉瓦維爾豪華公寓是否有提供機場接駁車服務？

安姆斯特拉瓦維爾豪華公寓的登記入住及退房時間為何？

安姆斯特拉瓦維爾豪華公寓店內與附近有什麼好玩？

安姆斯特拉瓦維爾豪華公寓是否配備廚房或迷你廚房？

安姆斯特拉瓦維爾豪華公寓附近區域有何特色？

評價

安姆斯特拉瓦維爾豪華公寓的評價

很好

8.8

9.0

7.4

8.4