Everything was great except 3 of the 4 elevators were not working. We did not go to the 17th floor to see the city.
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 17 日
Jacqueline
Jacqueline (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Jane E
Jane E (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Red
Red (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 7 日
Alexis
Alexis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Best Staff Ever & Comfy & Cozy Hotel!
Me and my GF arrived in Birmingham before noon when check in is at 4pm. It was my GF birthday weekend …. She called the front desk to discuss the situation and without hesitation we were told just to drive to the Hotel and a room is already available for us! Once we arrived at the Hotel… the Clerk gave us each a free breakfast card as a birthday gift, upgraded us to a 12th floor Corner room with only 2 other rooms near us! Then to add to all that welcoming we received….Matt Rife (the reason we booked the room to attend his event at the new Coca-Cola Amphitheater) was also stayin in the hotel along with his comedian homies, which we met at the hotel elevators after the event
Ezeman
Ezeman (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 25 日
Tosha
Tosha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
My wife and I was in Birmingham for a comedy event. We chose this hotel because it appeared to be superb and had great reviews.It was awesome.
Steve
Steve (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Space is nice. Wish elevators were in order.
Damon
Damon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Everything was great except for the elevators
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 8 日
There are four elevators and three were inoperable. With hundreds of guests having to go up and down 16 floors was totally unacceptable. wainting times was as much as 10 minutes or more to get on the one small elevator that worked. Marriot should be ashamed of this poor service.and to charge $35.00 for valet parking was a travesty. I paid nearly $400 a night for my room and you'd think for that price the hotel could provide free parking.
William
William (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 21 日
The staff was amazing !
Niki
Niki (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 19 日
Soaps and shampoo dispensers in shower operated poorly and failed to dispense products
William
William (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Excellent customer service, especially the valet parking. The decor and cleanliness of the room are some of the best I’ve seen in my frequent travels. This is really just a beautiful hotel and great place to stay.
Sonia
Sonia (1 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 29 日
The Valet team was extremely kind and helpful. Front desk staff very friendly and helpful as well. Quiet place to stay.
Janice
Janice (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 22 日
james
james (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Darryl
Darryl (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Daniel
Daniel (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 16 日
DD the valet was awesome. She was friendly, helpful, and very professional.
William B.
William B. (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Alexis
Alexis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Alexis
Alexis (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 2 日
Nicole
Nicole (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 2 日
Deceptive Appearance
This over priced Fancy looking place needs a ton of work. I normally stay at the Ritz Carlton but decided to give this place a try because it was close to UAB. The staff was amazing, when I told them about the Elevator stopping abruptly on 2 when it should have gone to the first floor, causing us to be elevated off our feet. The staff closed the elevator immediately. The TV didn't work but maintenance was sent right away. The tile floors are coming up, the water was extremely hot in the sink and I could not change the temperature. Overall the bed was comfortable and the shower was hot. The roof top bar was a decent place to have a drink and appetizers. The staff at the front desk and the bells persons were amazing. Management did contact me to apologize for the inconveniences. I appreciate that but the extra points , free food and drinks don't overshadow poor maintenance for an overpriced stay. Live up The expectations of the Website.
Gail
Gail (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
They properly was uniquely designed and established super friendly.