The sound proofing need to be improved in the hotel. Can hear door closing sound at night.
Location of the hotel has nothing in walking distance
Wang
Wang (1 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月30日
Martin
Martin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月23日
Mabelene
Mabelene (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月17日
swimming pool abit dirty
Sih
Sih (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月6日
Recommended
The room was comfortable. Staff was polite and friendly as well. The hotel even provides shuttle service to Mall Nagoya Hill and Grand Mall Batam 3 times daily.
Overall, satisfied.
Edmen
Edmen (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月2日
Overall reasonable stay for the value paid
The staffs are not flexible in some areas of service and not check the status of the Accor member and offer benefits for ALL members.
Also they do not have strong command of English so can have miscommunications quite often.
Service staffs were also not eagerly rushing and took about 20min to pour orange juice into takeaway cups.
Joanna
Joanna (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年4月20日
Gordon
Gordon (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年3月12日
The property and facilities are good value for money and well maintained. During this stay there was an incident, where someone used the room while I was away and left the room with toilets messed up and the bed used. On reporting this the staff changed out the sheets and mentioned that a supervisor will get in touch in the morning. But there was no attempt from the management to try and understand what happened. On checking out the staff wasn’t aware that this happened and asked for all the details all over again. Still waiting for a formal response from the management.
Shiraz Kabir
Shiraz Kabir (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月8日
Sathinathan
Sathinathan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月7日
Everything nice
Iskandar
Iskandar (2 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年12月26日
Ms
Checking only 2 sets customer in front us 3-4 pm but take about 30mins+ , when went “ first room “ was ppl checked in the room already ( feel very bad ) , then gave us another room , room is big ( coz we booked suit ) but towel is smelly and asking for extra towel not available , bed sheet have stamp on it and fridge have coke left from last guest.
Ju-Yi
Ju-Yi (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年12月20日
Not coming back again. There's many other hotels.
Breakfast was very bad. Food was not up to par.
Very inflexible with late check out unless we pay 100k Rph.
Check out time reminder from housekeeping and reception half an hour before time.
Other than that the room was great.
Jen Janice
Jen Janice (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年12月15日
Great Hotel On a Hill
Choy
Choy (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2023年12月8日
Before booked this hotel was bfast for two persons. Extended the stayed become 1 person allowed for the bfast. Funny hotel
Seah
Seah (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年12月3日
Expensive htl. Long stay must give good rate
Seah
Seah (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年6月5日
I booked 2 junior suite rooms but both m2 is not the same. 1 of the room is smaller than the other but still quote the same price. Why???
Hamidah
Hamidah (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年4月10日
Shin
Shin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年3月15日
Faiezah
Faiezah (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年3月7日
Unique and spacious. However, room WiFi is very bad. Have to rely on mobile WiFi most of the times.