Very tired and unloved hotel. It could be beautiful. The room was clean, but numerous cracked floor titles, dirty walls, a hair drier out of the 70’s! Reception, hall ways thread bare carpets, just pretty gloomy. I wish I had a magic wand to transform it!
Maxine
Maxine (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 11 日
Phil
Phil (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 10 日
mark
mark (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 9 日
Daryl
Daryl (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Beautiful part of the world
This hotel is in such a picturesque area and I always love staying here. The staff are lovely, friendly and go out of their way to look after the guests. The Warren Lodge is a gem. Don’t overlook it! ❤️
Julie
Julie (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 25 日
Nice stay
Lovely view . Staff was friendly Only downside was patio door was very hard to open , room was very warm and no fan or air con , could hear everything the people in the next room was saying and doing
Tracey
Tracey (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 21 日
R
R (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 19 日
Catherine
Catherine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Stay - Ashley Skaife
Great Value and location
Very Nice Room
Thank You
Owner
Owner (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 17 日
Underwhelming
Don't stay here. Tired hotel. Rude staff. Few staff if you can find them. Tea in room turned into a brown sludge when milk added. No a very nice experience this time. Stayed over the years but now will defo avoid. Terrace smoking comes in through room windows and stays.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 16 日
Had a great stay nice place nice hotel
Stephanie
Stephanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 13 日
Traditional hotel in lovely area next to Thames. Staff were friendly and very helpful. Room was comfortable and clean.Breakfast was good. An enjoyable one nights stay.
Simon
Simon (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Sims
Sims (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 7 日
Unable to cancel and shocking service
I'll start by saying I did not stay here. For some reason, upon booking, when I selected 'dog friendly' this option came up. In the comments I noted that I was bringing a dog so asked a room away from noises etc. I booked after 10pm on 29th June for a stay on 21st July ie over 3wks later. The following afternoon the hotel sent a message saying that they do not allow dogs so I would not be able to check-in with a dog. I therefore explained that I wasn't sure how the search had shown their property and requested a cancellation. They advised me to contact Expedia as they'd charged my card but also said that they would have refunded if cancelled the same day (how could that have been possible when I wasn't aware of your pet policy and you didn't contact me until the next day? - it was still within 24hrs!)
After a lot of emails back and forth, even explaining that I had a lot going on, my husband had recently been involved in a serious accident and 11 days in hospital, the owner still refused to refund - I had also paid for 2 breakfasts which we were obviously not having - they even refused to refund those!
With 3 weeks notice requesting cancellation they could obviously have rebooked the room (which they probably did anyway).
Appauling customer service, no compassion, no sympathy, just greedy!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 6 日
The room was massive, it was clean but the hotel is very dated, needs a refurbishment its in a good area !¡
An
An (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 3 日
Margaret
Margaret (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 2 日
Great location. Quiet & comfortable. Could do with some modernisation & consistent hot showers... would stay again.
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Edward
Edward (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
A night away.
Great service given that only 2 people were shouldering all of customer service. Front desk/ bar service excellent. The girl on breakfast service was rushed off her feet, but provided great service. The room was comfortable ( in need of a little TLC) ,the bed & linens good.
Dawn
Dawn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Robert
Robert (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 28 日
Overall was a good experience, the curtains wasnt great and the blinds didnt work slighly old intirior. Views and atmosphere are very nice would stay again good out weighed the bad