The hotel was ok. Confusing as you can't get to the lobby from your room without an elevator transfer. Finding the gym was near impossible till you discover you have to walk through the restaurant. My room had no towels and when I called they seemed already aware of this yet it was 11pn. The hottest of the hot water was warm at best. The towels were old and shabby. The location is convenient to the airport, about 12 minutes and you can walk easily to the mall of Asia.
The lady(Ms Allen) was the rudest, most unfriendliest p;erson working at front check in desk I have ever encountered in all my days of travel. I honestly can not un derstand why she was like this when I treated her well and respectful. Many she is just like that with evereyone.
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
Great stay
Superb place and location, overall the personal from the lobby parking area, restaurant did their job professionally and did their job great was very helpful and service oriented. The breakfast needs a lil bit fine tuning, i eat everything, but they should consider to be mindful and cater to other costumers choice of food aswell, because I could see they had guest that can only eat halal foods aswell.
And that the serving spoon at the buffet and the surrounding area of the warm and cold buffet needs to be cleaned once in a while, because it’s the first appearance that the costumer sees