A bit of difficulty navigating to and from site. Reception staff was preoccupied with text messages to notice our presence. Check-in delayed by an hour and a half because room not serviced. Free non-alcoholic drink voucher offered while we waited down at the restaurant. Restaurant staff wonderful evening and at breakfast. Staff driving us to and from our room, car park and restaurant were super friendly. These staff were most apologetic about some of the reception issues we had both at check in and not being able ring for a buggy to take us to breakfast. Accommodation was fabulous. It was high up the hill and our car was parked even further up the hill so had to schedule staff to transport us around the property. Breathtaking views. Very spacious with separate lounge, dining kitchenette, bedroom, bathroom and cloth washing machine & dryer in passage behind cupboard doors. Lots of cupboard solace. Kitchen well equipped for cooking nd preparing meals. A very relaxing stay, just what we needed after a hectic two weeks in New Zealand.
Meals at the Restaurant both day and night were delicious.
Cheryle
1 晚行程
10/10
Amazing waterfront getaway, only an hour away from Auckland!
真實旅客
1 晚行程
10/10
Alpana
1 晚行程
10/10
Castaways is a fantastic property to stay at. The location, the views from our chalet, were all incredible! Deepak at the reception was very accommodating and most helpful with our queries and requests. If you want to truly unwind and relax, then this resort is an absolute must!! The best part is that you can arrive here (from Auckland) in an hour and feel like you’re so far away from the hustle and bustle of the city. 👍🤗
Shivani
2 晚浪漫旅程
4/10
More than a view is needed for a pleasant stay. To classify the property as a resort is a stretch. Calling and waiting for a golf buggy to take you everywhere, including to your car is ridiculous. Also, the villas are not properly sound proofed to rent to two different sets of guests. Worst of all, the cleaning services were completely unreliable. We were even told we had to be in the villa when cleaners came. We didn’t travel 12,000km to sit in a room waiting for the cleaners to come! As beautiful as the view is, we can’t recommend the Castaways Resort for more than a one night stay.
Ingrid
26 晚浪漫旅程
10/10
This is one of the best resort with spectacular views. I am glad we stayed over here for our Valentine's day. Beautiful ocean view from top of the hill, we got magnificent sun set. Very few negatives, there was a glass bottle with cigarette butts in it in the gallery, the water kettle was rusted. Other than this we loved this property. Highly recommend.
Rahim
1 晚浪漫旅程
10/10
Loved it, will come back
Jemma
1 晚家庭旅程
10/10
Detta var ett fantastiskt boende för oss som ville komma bort och njuta av lugnet.
Fantastisk utsikt och boende i nya fräscha små villor.
Bra restaurang och väldigt trevlig och hjälpsam personal.
Poulina
2 晚行程
10/10
Unusual hotel by a black sand beach with an ocean view with a range of accommodation going up a steep hill. Quiet, wind blown and can be sunny depending on the changing weather with views of the Tasman Sea.
Christopher
2 晚行程
10/10
真實旅客
1 晚家庭旅程
8/10
KYOUNGMIN
1 晚行程
10/10
Seth
1 晚行程
6/10
Great two bedroom suite with two bathrooms attached however shower was old and couldn’t adjust or remove head piece.
Birds nesting in wall and made noises in the night and chirping early in the morning.
Vannessa
1 晚行程
8/10
View was awesome
Juliet Mavis
1 晚家庭旅程
8/10
Amazing location but the property needs upgrading
Shalendra
2 晚家庭旅程
10/10
We booked the villa out for Christmas!! With an ocean view and it was all worth it!!! The scenery from the Villa was amazing. !! Will definitely be booking again !!!
Pina
1 晚浪漫旅程
10/10
Romita
2 晚行程
10/10
Timothy
1 晚行程
8/10
View from villa is amazing, our two-bedroom villa has all the rooms facing the ocean with great view, and is very well maintained. Services are very limited- front desk seems never pick up internal phone calls; after we reached them with our local cellphone, the service they promised never showed up…also never mentioned from resort information that they don’t provide daily room clean service and if you want it would be extra charge.
Breakfast buffet is okay but was very crowded and we waited 5 minutes to get a small table, but no one came to clean the table and we had to go get cutlery from servant ourselves.
真實旅客
1 晚家庭旅程
10/10
Perfect place to get away from the busy city life - From the warm and welcoming greeting we received from the lovely receptionist to the beautiful accommodation. The views from the villa was absolutely breathtaking. Highly recommend! Thank you to the wonderful staff and service!
Kelea
2 晚浪漫旅程
8/10
真實旅客
1 晚行程
8/10
Great location for the beach
Vannessa
1 晚行程
10/10
I had a wonderful time away just what I needed . I see other reviews saying the villa Rooms were tired but honestly mine was fine and I stay in lots of accommodation .
The online room service ordering system didn’t work . How am I surprised but by phoning the restaurant this was easy overcome and they were most help indeed .
Andrew
1 晚行程
8/10
Excellent spot, quite quiet so I guess we were lucky. Cool West Coast beach with tons of activity going on