The customer service was excellent by everyone that i encountered. The hotel overall was okay but it does need some repairs and upgrades. My room had paint swatches on the wall. I guess they are going to pain. Overall the room was outdated and needs some repairs and a deep.clean.
Cheryl
2 晚行程
10/10
laurin
1 晚行程
10/10
Precious at the front guest was friendly and polite. I called ahead and requested a bottom floor so my grandson wouldn’t wake anyone up when we arrived late and she was very informative and accommodating.
Tania
1 晚家庭旅程
10/10
Neil
1 晚行程
10/10
Great stay centrally located with amazing staff at check-in
Ahmed
1 晚行程
10/10
Scotty
1 晚行程
10/10
Chasity
1 晚行程
10/10
It was a really good stay nice and quiet everything looking clean. The only issue was One elevator was down so it took a while for everyone to go up and down when leaving.
Marc
1 晚行程
10/10
The front counter was extremely nice. Other than the rickety bed. Stay was great. Im glad that Im a Hilton
Janelle
1 晚商務旅程
10/10
Kenya C
1 晚行程
10/10
Kenya
1 晚行程
10/10
Kenya
1 晚行程
8/10
Demitri
2 晚行程
10/10
Kenric
5 晚行程
6/10
Check in was not available until 1.5 hr past listed time. Requested crib two seperate times and was not received.
真實旅客
1 晚家庭旅程
10/10
Kaleb
2 晚行程
10/10
Stay was awesome.
Kenric
4 晚商務旅程
10/10
Cameron
2 晚行程
4/10
Do not come! Within 5 minutes of getting to our room on the 5th floor the fire alarm went off. The hotel floor smelled of weed and cigarette smoke which I’m sure was happening in rooms! The parking is a nightmare around this hotel property! Just absolutely a mess with tiny spaces and limited. Will never stay there again.
John
1 晚家庭旅程
2/10
Ordered food evening - we were the only people ordering - just a few guys pounding down beers at the bar. After about an hour + - the bartender guy comes to our table says our order was not to his standard - we said cancel the order - he comes back in about a minute later with a box with an under cooked pizza that we never ordered. We watched two guys the whole time in the kitchen area basically doing nothing. I’ll put it diplomatically - we are not low life non-minorities - but made to feel like such..,
Jonathan
1 晚家庭旅程
2/10
Brittani
3 晚行程
8/10
Vanessa
2 晚行程
10/10
Check in process was seamless. Dining/ bar was a great option to chill and decompress. The firepit was out of commission during our stay but it was no biggie. It was pretty windy and cool so we probably wouldn't have sat out too long anyway. Overall great stay.