Terrible customer service. When arriving the room had no towels, no utensils, glasses, cups, cooking pans, and the room was reeking with tobacco smell. Was ignored when requesting to get a different room.
Stein
Stein (6 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 20 日
The receptionist was rude and impolite to guest. The kitchen utensils and drawers were not clean, sofa were old and not so clean. Bathroom not flushing properly and the room itself was not fully made(notowels and bathroom. rugs and toiletries! They are not allowing guest to visit.
fredelyn
fredelyn (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 16 日
jun
jun (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 8 月 31 日
Robert
Robert (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 18 日
Engidu
Engidu (7 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 11 日
Souheyla
Souheyla (6 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 9 月 5 日
Les nettoyeurs ne faisaient pas bien leur travail. Fallait parfois leur demander de venir nettoyer. A la fin, ils sont passer pour demander qu'on leur donne une bonne note à l'évaluation. Triste ! Les canapés étaient sales. Pendant tout le séjour, nous ne nous sommes pas assises dessus. Les fenêtres étaient collées. On ne pouvait les ouvrir.
Colette
Colette (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 8 月 19 日
Nice experience… property needs some updates , but still great experience
Olga
Olga (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 6 月 18 日
Manminderjit
Manminderjit (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 5 月 31 日
My husband and I were there for fourteen days, excellent service with super cleaning, the young man who cleaned my apartment. he was excellent on the night shift.🇺🇸
Minerva Antonia
Minerva Antonia (14 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 5 月 12 日
Room was not ready at time of check in, i waited rill 3 Pm till it was ready and we recived it without being probably cleaned..floor was wet .. there was leaking of toilet water on the floor of bath room and was fixed one day ahead of our check out ...house cleaning we needed to request each time and they came very late.
Khozama
Khozama (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 2 月 28 日
Hemal
Hemal (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 2 月 18 日
Insects in kitchen
Really bad experience. There were many insects in kitchen (looks as cockroach’s) very bad, they were everywhere
Don’t go
Trine
Trine (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 2 月 16 日
Stephen
Stephen (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 2 月 16 日
Incredibly High Cockroach Infestation
Very dirty hotel. Rooms are not well kept. The level of cockroach infestation is insane. I didn’t know that such dirty and unhealthy hotel can charge the kind of money they are charging. See pictures that I have attached to this review. I have never seen this number of roaches anywhere.
The TVs don’t work. I changed rooms three times. First room was very smelly. The smell was horrible. And roaches everywhere. They put me in a different room. Still smelly and lots of roaches but the tvs were not working. Next day they put me in a third room. Less odor but the roaches horrible. Spent lot of money to buy roach treatment items and air freshener. It reduced the roaches but still too many.
Tv in the room was working but remote didn’t work with it. Tv in the living room wasn’t working and they couldn’t fix it. Everything is so old. Poorly managed hotel.
Asked for iron to iron my clothes. One week, still no iron.
Please avoid this place as much as you can. There are much better places nearby at same price or better.
On a positive note, reception staff really great. The bell boy was awesome. Location is very good as well. Very close to the mall.