I love this property. Had a great stay with my family. The customer service from the concierge to welcoming staff to housekeeping was really friendly and very nice. There was one issue which they tried to resolve but had no luck. The room smelled every bad along with the bathroom. It was to point where it was unbearable. They did use air fresheners but wasn't much effective. Besides that everything was really nice.
fiaz
fiaz (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月21日
Joanna
Joanna (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
siu
siu (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Adi
Adi (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Wonderful stay
Amazing stay, top notch . Totally recommended , we do enjoyed our stay and hopefully to visit again inshallah
Tamer
Tamer (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月30日
담당 직원과 영어로 의사소통을 원할하게 하기 어려웠고, 시즌이 아니라 하더라도 운영 중인 수영장의 청결도가 너무 떨어졌습니다. 요즘 4성 호텔 이상이면 거의 이용가능한 E-버틀러서비스도 제공되지 않습니다. 하도 홍보를 하길래 제가 두바이에 살던 때보다 크릭 지역이 좀 나아졌나 싶어서 예약했더니, 주변지역 퀄리티, 접근성 모두 거의 그대로네요. 인스타 사진용 과시용으로 가는 곳? 저로써는 실망이었습니다.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Tasneem
Tasneem (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月14日
Unfortunately I had a very unfortunete situation happen and I will not be comming back
caroline
caroline (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Christian
Christian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Estupendo
Hermoso hotel que lleva en alto el nombre Versace, hermosa decoración, excelentes servicios y alimentos
Ernesto
Ernesto (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Sun
Sun (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Great hotel
Overall amazing hotel but
I will start with bad things
I stayed 8 nights they upgraded me with terrace with 4 walls no view at all I was expecting nice upgrade like other hotels when u stay 8 nights
Last 3 nights there was construction noise from 9 morning till 5 pm couldn't sleep nor take a nap the receptionist didn't believe me till I recorded the noise with videos after that they offered me another room with better view but it was too late I had one night remaining so I refused
The pools are so nice but there is no sun from 3pm and above so if u want enjoy the sun go from 10 am till 3pm
Standard rooms are without sofa they put 2 single armchair instead which is bad u can't relax only on ur bed
TV not smart can't connect ur mobile to watch movies or YouTube
Food in the pool is average
The good things about this hotel is
Room is nice decorated with nice bathrooms and Versace aminities
Valet people are fast
Pool people are fast and got nice drinks and coconuts
Nice dj near the adult pool every day
Receptionist are respectful
Gym was good and 24 hours
Room service fast and got delicious food
Location is good
House keeping were excellent no mistakes
Coffe machine in the room
Ahmad
Ahmad (6 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
I was attending a master class in this hotel so I decided to stay for that night and that was the best decision I really liked the luxury hotel the rooms were so fancy I felt like I was on a castle felt like a queen
Reshad
Reshad (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月28日
Joao victor
Joao victor (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
jj
Elvs
Elvs (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Allison
Allison (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
I will stay there again and I highly recommend it.
Five star stay everything about the place was great, except for the restaurants and room service was very overpriced.