Does Helsinki Apartment offer free cancellation for a full refund?

Yes, Helsinki Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Helsinki Apartment?

Yes, pets are welcome. A deposit of EUR 80.00 per stay is required. Service animals are exempt from fees.

Is parking offered on site at Helsinki Apartment?

Sorry, there's no onsite parking at Helsinki Apartment.

What are the check-in and check-out times at Helsinki Apartment?

Check-in start time: 4 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Helsinki Apartment?

No, this hotel doesn't have a casino, but Grand Casino Helsinki (4-min drive) is nearby.

What's the area around Helsinki Apartment like?

Helsinki Apartment is a short 2-minute walk from Toolontori Station and 8 minutes' walk from Finlandia Hall.

Helsinki Apartment, Helsinki: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Dec 9, 2019

Tilava ja hyvin varusteltu asunto. Täysin varusteltu keittiö, takka, hissi. Hyvä sijainti.

mari, 3-night trip

4/10 Fair

Oct 18, 2019

Hotels.comin sijaintitieto on virheellinen. Varauksen vahvistuttua sain viestin jossa kehotettiin hakemaan avaimet Hotels.com kartalla ilmoitetusta sijainnista ja asunto olisi alle 5 min tästä paikasta. Todellisuudessa asunto oli aivan eri puolella kaupunkia (n. 40min kävely ilmoitetusta) ja saimme tietää sijainnin vasta samana päivänä kun varaus alkoi. Mitään avaimia ei edes tarvinnut hakea. Viesteihin ei vastattu päiviin. Kun soitimme ja ihmettelimme näitä epäselvyyksiä, palvelu oli tylyä ja tuli se kuva niin kuin olisi meidän vikamme että meille sijainti jne. oli epäselvää! Käytännössä siis varaajalle arvotaan asunto jostain päin Helsinkiä ja sijainnin saa tietää paikan päällä. Tämä pitäisi mielestäni ilmoittaa selvästi eikä myydä Töölön sijainnilla. Itse asunto oli ok. Sijainti oli vain meille epäkäytännöllinen.

3-night trip

2/10 Poor

Sep 29, 2019

Actual location could differ from booking info

The room itself was actually fine, just average apartment hotel in Helsinki I guess. Problem is that you have no control over which area you are assigned to stay until the morning of first day. It is really inconvenient, especially if you want to stay in certain area since it has desirable tram line nearby. I was assigned to the location 2miles+ away from the room I had booked 2 months ago, and it was informed by a single e-mail, 12hours before check-in (if I was printing out the reservation info before departure and had no access to internet, I was doomed). Also it seems like Hotels.com accepts this kind of operation since all I get from their support was basically, "follow the host's instructions please". Also, the actual name of apartment could differ from "Helsinki Apartment" so checking the website of Helsinki Apartment beforehand to estimate surroundings etc. is of no use. Mine was by the way "Forenom Apartment".

6-night trip

8/10 Very good

Sep 21, 2019

Fint sted, og hyggelig nabolag

Bra sted, litt slitt men fint og stillig 30 - talls design.

Terje, 3-night trip

8/10 Very good

Sep 20, 2019

John, 3-night trip

2/10 Poor

Aug 30, 2019

ヘルシンキアパートのramsaynranit　1a　は最悪でした。床はみしみし今にも抜けそう。簡易ベットとソファで、シーツの交換もなし。タオルも交換なし。言ってもなしのつぶて。帰りにはゴミも自分たちでちゃんとアパート前の集積所に分別して捨てて帰りました。良いアパートメントホテルもあると思いますが、ここは最悪です。ヘルシンキアパートはお勧め出来ません

ヘルシンキ大好き, 7-night trip

8/10 Very good

Jun 15, 2019

This is a nice apartment. It has an excellent shower plus sauna, and a nice layout. The location has been very convenient as well, and there is a lovely café right as you enter the building that is open early and stays open till quite late, with two very convenient grocery stores within steps of the apartment. I think it is helpful to let people know the apartment is on the fifth floor with an elevator that does not work. This worked out OK for me, but for many people this could be an inconvenience especially if they have any mobility issues. In terms of checkin, just be very clear with check-in and checkout instructions: the specific apartment address will be provided to them in an envelope that must be retrieved by going first to a small restaurant that looks a lot like a food cart. That restaurant has pretty strict hours, so just make that clear. Also the person there had limited ability to speak English. Very friendly, though, and… It all worked out, but it was a bit puzzling to me at first. When you give instructions it would be helpful to include a picture of this little restaurant. That would’ve helped a lot! Also, I suggest you include some directions for how to use the little clothes washing machine. It’s so great that this is part of the apartment, but without directions I wasn’t able to utilize it fully. I really like this property and I would use it again!

5-night trip

4/10 Fair

Jan 19, 2019

The apartment was spacious and clean. The location is not the most convenient, but was ok. The worst was the check-in experience. I arrived around 9 pm due to flight delay, and the apt key was left in a envelop in a near by kiosk. First I couldn't find the kiosk. Then I couldn't find the apt. There was no map, no instruction. I went to the wrong one, couldn't get it. Called property manager, she just said "the key is correct, I couldn't help you." After spending almost an hour by myself, 10 pm, in the area, a apt resident told me the right direction. Horrible customer service (equals to no service).

Kai, 3-night trip

4/10 Fair

Nov 12, 2018

Very terrible Check in experience, we are traveling not play “Mission Impossible “, I am not Tom Cruze

xin, 4-night trip

8/10 Very good

Jun 29, 2018

While you are out of town a bit it's easy to get there. It's more an airbnb then hotel but still great, though pick up of keys to actual place is quite a walk. However great view and great place.

M Jason, 3-night trip

10/10 Exceptional

May 25, 2018

Very central location. The delivery of the key worked fine, even with a bit of delay. Finding facilities to throw away garbage wasn't obvious from the description. Nice with a sauna

3-night trip

8/10 Very good

Dec 10, 2017

Piotr, 3-night trip

8/10 Very good

Jun 3, 2017

Good stay!

Reasonable priced, good location near tram and stores. Will most likely rent this the next time I return to the beautiful town of Helsinki.

Per Magnar, 3-night trip

6/10 Good

Jan 3, 2017

10/10 Exceptional

Dec 6, 2016

広々としたフィンランドのアパートメントを体感出来るホテルです

アパートメントタイプの広々とした部屋です。部屋にはキッチン、サウナ、シャワールーム、トイレがあり、リビングルーム、ベットルームがそれぞれ独立しています。テレビ、DVDプレーヤー、トースター、オーブンレンジ、電子レンジ、コーヒーメーカー、食器類も揃っており、多人数や長期滞在に最適です。

10/10 Exceptional

Jun 30, 2016

4/10 Fair

Feb 1, 2016

Room was not as advertised when booked. Much smaller than expected, and in a different location than where the website said it was. However, it was still close to downtown, and we were essentially only in it to sleep, so it wasn't terrible.

10/10 Exceptional

Jan 11, 2016

Very good location in center

2/10 Poor

Dec 5, 2015

Falscher Stadtteil

Es handelt sich um mehrere Apartments (kein Hotel) in Helsinki. Obwohl ich eines in der Nähe meines Veranstaltungsortes gebucht hatte, wurde mir eines am anderen Ende der Innenstadt "zugeteilt". Da ich das erst So, 23 Uhr am Flughafen erfuhr, konnte ich erst am Montag protestieren und Dienstag umziehen. Die Vermieterin wusste über meine Veranstaltung Bescheid.

6/10 Good

Oct 21, 2015

Huoneistossa oli puutteita (mm. lamppuja rikki wc:ssä, keittiössä ja olohuoneessa), ja taloyhtiössä remontti, josta olisi voinut kertoa etukäteen. Rappukäytävän äänet kuuluvat sisään, koska väliovea ei ole. Varasängyn patja on niin ohut (3-5 cm) , että sillä ei voi edes lapsi nukkua - tätä huoneistoa ei pitäisi markkinoida kolmen hengen majoituksena. Muuten huoneisto oli viihtyisä, ja sijainti ja näköalat upeat!

8/10 Very good

Aug 12, 2015

8/10 Very good

Aug 11, 2015

旅慣れた人には最適

部屋の鍵渡しは、近くのキオスク。あとは自分で部屋までたどり着く。大家さんとはメールでやり取りのみ。部屋は広く快適だが、エレベーターが工事中でチト不安定なのがたまにキズですが、暮らすように滞在出来るので良かった。毎朝近くの広場で市場が立ち、近くにスーパーが二件。近くのトラムやバスで移動は便利。中心まで10分程度。慣れれば快適です。

8/10 Very good

Jul 11, 2015

Nice place, owners difficult to contact

We loved the neighborhood as well as the decorating in this apartment! It was a great deal. Some issues getting in touch with the owners/managers at times. The few times we needed to contact them with questions or concerns, we rarely heard back. But the beds were comfortable, and it was really convenient having a little kitchen. There is a little washing machine, but nowhere to plug it in! That would have been handy.

6/10 Good

Jun 28, 2015

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