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Hotel Hacienda Bacalar

2.5 star property
Hotel with outdoor pool, near Lake Bacalar

Choose dates to view prices

On the shores of a tranquil bay, Hotel Hacienda Bacalar beckons with its serene charm. Unwind in the outdoor pool or meander through the garden, and discover local flavors at breakfast. With an outdoor entertainment area and tour assistance available, previous guests rave about this haven near a boardwalk/promenade.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Refrigerator in a common area
  • Water dispenser
  • Picnic area

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Habitación Sencilla

1 bedroom, free WiFi, bed sheets

Habitación Sencilla

8.8 out of 10
Excellent
(3 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Habitación King

Habitación King | 1 bedroom, free WiFi, bed sheets

Habitación King

  • 264 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | 1 bedroom, free WiFi, bed sheets

Standard Room

  • 264 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room

Family Room | 1 bedroom, free WiFi, bed sheets

Family Room

  • 264 sq ft
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

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The price is $36
Jun 18 - Jun 19
Total with taxes and fees
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About the neighborhood

Map
Calle 10 Mza. 15 Lt. 4, entre Av. 9 y Av. 11 Col. Cent, Bacalar, QROO, 77930

What's nearby

  • Municipal Spa of Bacalar - 11 min walk - 1.0 km
  • Fort of San Felipe - 14 min walk - 1.3 km
  • Zócalo - 16 min walk - 1.4 km
  • Laguna Bacalar Ecological Park - 3 min drive - 1.5 km
  • Ecopark Bacalar - 5 min drive - 2.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
  • Corozal (CZH) - 50 min drive

Restaurants

  • ‪Albahaca - ‬7 min walk
  • ‪Mr. Taco - ‬10 min walk
  • ‪Navieros Bacalar - ‬11 min walk
  • ‪gelato artesanal - ‬11 min walk
  • ‪La Bendición Dios - ‬8 min walk

About this property

Hotel Hacienda Bacalar

When you stay at Hotel Hacienda Bacalar, you'll be just a 5-minute drive from Laguna Bacalar Ecological Park and Lake Bacalar. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A terrace and a garden are other highlights.

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Barbecue grills
  • Shared refrigerator
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 2008
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Outdoor entertainment area
  • Outdoor furniture

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 70 to 150 for adults, and MXN 60 to 120 for children

Policies

There is limited hot water on site.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Hacienda Bacalar

Hacienda Bacalar

Hotel Hacienda Bacalar Hotel

Hotel Hacienda Bacalar Bacalar

Hotel Hacienda Bacalar Hotel Bacalar

Frequently asked questions

Does Hotel Hacienda Bacalar offer free cancellation for a full refund?

Yes, Hotel Hacienda Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Hacienda Bacalar?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Hacienda Bacalar?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Hacienda Bacalar?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Hacienda Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Hacienda Bacalar and nearby?

Hotel Hacienda Bacalar has an outdoor pool and a picnic area, as well as a garden.

What's the area around Hotel Hacienda Bacalar like?

Hotel Hacienda Bacalar is a short 9-minute walk from Municipal Spa of Bacalar and 13 minutes' walk from Fort of San Felipe.

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Reviews

Reviews

7.8

Good

8.4

Cleanliness

7.0

Location

8.0

Staff & service

7.6

Property conditions & facilities

Reviews

Verified

8/10 Very good

The place is nice and clean! There is very nice people in the hotel that would love to help you in everything you like 🙏
Dolev, 2-night trip
Verified

10/10 Exceptional

Nice place to arrive and set your bearing. Front desk open until 23:30. Nice breakfast, good coffee
paul, 1-night trip
Verified

10/10 Exceptional

Nice stay

Very nice stay! I had some problems, because my creditcard and passport was stolen in Mexico City, but the staff was very helpful! Special thanks to Evaristo in the reception for outstanding service!
Michael, 1-night trip
Verified

8/10 Very good

Friendly staff. Big room. Good shower. Complimentary drinking water available.
Pamela, 4-night trip
Verified

8/10 Very good

The hotel was fine! The location is a little off, you have to walk pretty far to see some good things in Bacalar. And you definitely need some taxis if you wanna see the cenotes and the lazy river.
Kelly, 2-night trip
Verified

6/10 Good

Overall average
Tawfiq, 2-night trip
Verified

10/10 Exceptional

Like
Jafet Israel, 1-night trip
Verified

6/10 Good

Don't let the pool fool

Good deal but the beds were really hard and the pillow(not pillows) sucked. Gave me a control for my room t.v without batteries and it didn't even work. There was no water in the bathroom when we got there so I had to tell them to turn the pump on. Very rural it's good if you want to save money. I was going to get two nights here but my back was hurting in the morning. Nice pool
Daniel, 1-night trip
Verified

8/10 Very good

La habitación estuvo limpia siempre y era cómoda. El unico inconveniente fue que algunos huespedes ponían el radio de su automóvil muy fuerte y no dejaban dormir
Sergio, 1-night trip
Verified

8/10 Very good

La habitación es limpia y funcional, el hotel se encuentra cerca del centro
Sergio, 3-night trip
Verified

8/10 Very good

La habitación estaba limpia, las almohadas un pocos duras
Fernando de jesus, 1-night trip
Verified

2/10 Poor

La chambre etait grande mais vide de decoration. La salle de bain miteuse (faiance cassee, rien pour poser ses affaires, pas de tapis de bain, de l eau chaude mais pas toutblentemp )
Sandrine, 2-night trip
Verified

6/10 Good

El calentador de la regadera del baño no servía, se pidio solución y la encargada del turno vespertino arrogante y cortante a dar una solución, solo el recepcionista de la mañana era cordial y atento. Todo los demas en todos los aspectos sin problema, una buena opción si es solo para dormir y disfrutar de bacalar y sus alrededores.
José Luis, 2-night trip
Verified

6/10 Good

Pas grand chose autour. Mais correct pour le prix
Youcef, 2-night trip
Verified

10/10 Exceptional

Televisión no servía, regadera olor feo y tapada
Raul, 3-night trip
Verified

8/10 Very good

La tranquilidad del lugar
victor manuel, 2-night trip
Verified

10/10 Exceptional

Es muy comodo y limpio
Michelle, 1-night trip
Verified

8/10 Very good

Bueno, cuartos limpios, economico. Mas amabilidad en la recepción.
Juan jose, 1-night trip
Verified

10/10 Exceptional

El hotel es sencillo pero tiene todo lo necesario para estar bien, agua caliente, A/A, TV con canales básicos, el wifi es malo pero en general en todo Bacalar es deficiente el servicio y la señal, eso no es culpa del hotel. El desayuno incluído es basto y delicioso, quienes lo llaman básico, no se que más esperan. A nosotros nos encanta, bien servido cocinado al momento y si quieres agregar algo más los precios son súper accesibles.
Fonzo, 2-night trip
Verified

4/10 Fair

No tenía internet y la televisión no funcionó y no hicieron nada para componerlo La llave fría del lavabo no funcionaba
Ana Maria, 3-night trip
Verified

6/10 Good

Falla mucho el internet
David, 2-night trip
Verified

2/10 Poor

El trato no es el adecuado, no brindan ninguna información y el agua de la regadera y lava manos olía muy muy mal y generaba comezón
Hugo, 1-night trip
Verified

8/10 Very good

Precio cómodo

Por el precio está bien incluye desayuno simple pero rico solo que hay que compartir con las moscas 😁 la cama se hizo un poco dura, pero estaba grande king un poquito retirado de la laguna ,y del ADO pero lo demás bien .
Lourdes, 4-night trip
Verified

6/10 Good

POR FAVOR COMO PUEDO RECUPERAR EL PAGO DE MI ULTIMA NOCHE DEL SABADO 15 DE DE JUNIO, YA QUE NO HUBO LUZ ESE DÍA DESDE LAS 6AM Y A LAS 7PM NO SE HABIA PODIDO ARREGLAR POR QUE SE QUEMO EL TRANSFORMADOR Y NO PODÍAMOS QUEDARNOS A DORMIR SIN LUZ
LAURA MARIA ZAVALA, 4-night trip
Verified

10/10 Exceptional

Superbe

Superbe hôtel, très propre, confortable et fréquenté que par des Mexicains. Superbe piscine et jardin. Petit déjeuner très correct. La famille qui gère l'hôtel est extrêmement sympathique.
Nicolas, 2-night trip