Habitación amplia y limpia. Café y agua de cortesía. El asiento del WC suelto , lo deberían haber visto y arreglado , ya que fue fin de semana no se podría reparar. Hubo daño de agua a la puerta del baño y a los armarios y aún no reemplazado. La puerta de entrada no se podía cerrar con llave / lock. No debería pasar en un hotel nuevo de año y medio. Alberca y pontón bonitos . La comida en el restaurante nada espectacular - sopa de tortilla y la ensalada no fueron ricas por lo que no comimos de noche en el hotel y nos fuimos al pueblo .
Torsten
Torsten (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2026 年 2 月 1 日
Todo en general, todo el personal super amable
Renata
Renata (5 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2026 年 1 月 31 日
Un sacré problème d’odeurs sur les terrasses, aucun service (tout juste un petit déjeuner), pas de parking contrairement à ce qui est dit mais possibilité de se garer dans la rue. L’installation est neuve et belle mais aucun service et pas d’équipement (pas de table en terrasse au niveau du restaurant pour le petit déjeuner…)
Sandrine
Sandrine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2026 年 1 月 29 日
Todo muy bien, excelente lugar para hospedarse. 100% recomendable
José Eduardo Carera
José Eduardo Carera (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2026 年 1 月 23 日
There is a full kitchen but not plates, cups, cutlery or soap.
Fridge is so small, hard to store anything in there.
Lots of stairs if you are staying in the suites on the top floors.
Cleaners were great but moved things and closed/packed suitcases away. Was a little bit annoyed by that as they did not know who’s clothes were who’s.
Ordered a bottle of wine to our room and it took 1 hour and 30’mins for it to arrive.
Lastly our door to our suite was difficult to close and properly lock. Had to pretty much slam it shut to make sure it would lock.
Paul
Paul (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2026 年 1 月 20 日
La habitación está increíble, espaciosa y la alberca o fosa de agua muy agradable.
Alejandro
Alejandro (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 24 日
The hotel itself is faultless, it's a new building with very new clean amenities. Unfortunately the running of it has issues. There was no concierge who was in touch prior to our arrival as is standard. The room fob constantly had issues, longest we had to wait was a few minutes to simply enter our room.
Conflicting instructions regarding toilet paper disposal in the bathroom. Non-maintained life jackets which meant most of them were covered in mould. Breakfast included was extremely basic and if you add on anything which would be 100 extra pesos they'd charge the entire meal. 3 days the eggs were so over salted we couldn't eat on top of having to wait easily up to 45 minutes for breakfast. Requested room service once and our food was brought in installments without cutlery. I think the staff needs more training as the potential of the hotel is definitely there but things like management really let down the whole experience.
Lastly please get an engineer to fix the WiFi, we had to keep forgetting and rejoining the WiFi every time we lost signal or left the building which was incredibly irritating.