Only had check in experience with staff- very nice; helpful, map to your room is nice since it’s an apartment complex which can be confusing.
Rooms are incredibly noisy- you can hear every step the person above takes, when they flush their toilets, move a chair, etc…
Rooms themselves are great- we had a 2/2, full kitchen, living and dining rooms, balconies. Bedsheets are a bit scratchy, but didn’t make or break anything for me. Bed was comfortable, pillows were not.
Area is nice, downtown just 1.5 miles away with lots of restaurants, some shopping, and activities.