2/10 欠佳
2025 年 9 月 17 日
All the pillows on the bed were completely flat and and it was like laying on a straight mattress with no pillow or neck support, the air conditioner rattled all night, the toilet seat was broke, asked for it to be repaired it never was. The towels in the bathroom were very thin with now thread count they were worse than shop rags had to ask for better ones and the bed sheet was stained black. House keeping said this was normal how they come out of the washing machine from laundry. Overall the quality of the basics such as towels, pillows and sheets were substandard for a Hampton by Hilton and for the extra price you pay. I stayed here back in June and it was 5 star service. The staff were great and very helpful but did not resolve any of the issues they were limited in their capacity
Terry
Terry (2 晚商務旅程)
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